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hp. pavilion dv7 Notebook (114 Views)
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jacktate
Posts: 1
Registered: ‎03-06-2012
Message 1 of 2 (114 Views)

hp. pavilion dv7 Notebook

when i enter my password it recieves my password but will not logon to give me windows7  ,instead i get the words (The User Profile Service service Failed the Logon User Profile Cannot Be Loaded? What is wrong with Windows7 on My HP-Pavilion Dv7 Notebook HELP!

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DavidPK
Posts: 23,351
Registered: ‎09-24-2010
Message 2 of 2 (110 Views)

Re: hp. pavilion dv7 Notebook

Hi,

 

You could try the following.

 

Shut down the notebook.  Tap away at f8 as you start the notebook to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point at least 24 hours before the log-on issue and then proceed with the restore process.  When complete, Windows will reboot as normal so check if you can now log in correctly.

 

Another option if the above does not help is as follows.

 

Shut down the notebook.  Tap away at f8 as you start the notebook to enter Windows Recovery Console.  Use the arrow keys to select 'Start Using Last Known Good Configuration' and hit enter.

 

Regards,

 

DP-K

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