Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎10-25-2013
Message 1 of 13 (23,487 Views)

hp pavilion g6 2249wm problem - powers up but won't boot up

It's a HP pavilion g6 2249wm it powers up but won't boot up it stuck in a black screen. It used to take me 10-20 times powering it up before it started. Now it has not booted up and I have tried almost all day just powering it up and it won't boot up. I checked the ram and it's okay. I also tried taking out the battery and holding the power button and powering it up to no avail.

Reply
0
Retired
Posts: 2,122
Member Since: ‎09-04-2013
Message 2 of 13 (23,417 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

Hi JayNava,

For the issue with your computer powering up, but not booting. I have included the following document, 'Computer Does not Start (Windows 8)'. This document explains many different error states and provides great troubleshooting steps.

If this document fails to resolve the issue, please let me know if there are any error messages. These messages can be displayed on the screen, beeping noises, or flashing lights.

Please let me know how this works out for you, thank you.

I worked on behalf of HP
Honor Student
Posts: 3
Member Since: ‎10-25-2013
Message 3 of 13 (23,404 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

It still does not boot up. Nothing is displayed in the screen and no beeping noises. There are no flashing lights. The only lights are the power button and the Wi-Fi light which is red.
Retired
Posts: 2,122
Member Since: ‎09-04-2013
Message 4 of 13 (23,386 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

Hi JayNava,

Thank you for the information. If you have completed all the steps in the following document, 'Computer Starts but Screen Remains Blank (Windows 8)'. Are you able to load into windows with out the battery installed, the issue is most likely with the battery.

Now if you are still not able to see the display screen, this would mean that the computer is having a hardware issue. At this point, please call technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl

Thank you.

I worked on behalf of HP
Honor Student
Posts: 3
Member Since: ‎10-25-2013
Message 5 of 13 (23,362 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

It's not the battery. I guess it's a hardware problem I'll be calling technical support.

Tutor
Posts: 10
Member Since: ‎11-17-2013
Message 6 of 13 (23,287 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

i have a hp g6 2320tx but icannot boot it up pleasetell me how to boot it up

 

Retired
Posts: 2,122
Member Since: ‎09-04-2013
Message 7 of 13 (23,258 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

Hi,

For your g6 2320tx notebook not booting up. I have included the following document, 'Computer Does not Start (Windows 8)'. Please select the symptoms that best apply to your situation, and follow through the steps in order.

Please let me know if you are able to boot up the computer, thank you.

I worked on behalf of HP
Tutor
Posts: 13
Member Since: ‎05-17-2014
Message 8 of 13 (19,631 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

i have the same problem
Honor Student
Posts: 2
Member Since: ‎12-05-2014
Message 9 of 13 (12,829 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

Same problem here but I done the 15 sec holding down on the start button, and when I put the battery in, as soon as I press start windows normally a black screen shows up.
Tutor
Posts: 13
Member Since: ‎05-17-2014
Message 10 of 13 (12,727 Views)

Re: hp pavilion g6 2249wm problem - powers up but won't boot up

i solved by reinserting Ram , its ram issue
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation