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Student
dewboytuff
Posts: 1
Member Since: ‎08-07-2011
Message 1 of 9 (1,820 Views)

hp pavilion g6 keyboard will not work at all

when I turn on the computer, a few things wont work for my first off my keyboard is not working properly. first off my caps lock button has moved to the d and e and 3 buttons my enter button is the m button and nothing else is working for me. how do I fix it??

Honor Student
gordonhj1
Posts: 2
Member Since: ‎04-30-2012
Message 2 of 9 (520 Views)

Re: hp pavilion g6 keyboard will not work at all

My keyboard won't work at all and I have to use the on-screen keyboard instead. 

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 3 of 9 (507 Views)

Re: hp pavilion g6 keyboard will not work at all

Hello gordonhj1,

 

What is your product number and operating system?

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Honor Student
Wisteria55
Posts: 2
Member Since: ‎07-24-2013
Message 4 of 9 (388 Views)

Re: hp pavilion g6 keyboard will not work at all

I am having to use on screen board as main keyboard will not work I have tried removal of power mains and battery tapped esc to get into start up menu but esc ey wont work I have checked sticky keys now totally stuck Can anyone help me please .Thanks

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 5 of 9 (359 Views)

Re: hp pavilion g6 keyboard will not work at all

Hello Wisteria55,

 

You are stating the keyboard no longer works, is that correct? I will try to assist you.

 

By chance have you had any recent accidents such dropping the computer or accidentally dropping any liquids onto a keyboard?

 

Can you please provide the full make and model of the computer you have, If you are unsure where to locate that information have a look at this link for help if needed.

 

Please respond back at your earliest convenience.

Thanks

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Honor Student
Wisteria55
Posts: 2
Member Since: ‎07-24-2013
Message 6 of 9 (338 Views)

Re: hp pavilion g6 keyboard will not work at all

Thanks for trying to help I don't know how but I have fixed the problem I checked device manager, sticky keys, language and uninstall and install the keyboard I have no idea which action worked but fingers crossed its working now
Honor Student
gordonhj1
Posts: 2
Member Since: ‎04-30-2012
Message 7 of 9 (330 Views)

Re: hp pavilion g6 keyboard will not work at all

Product name: HP Pavilion g6 Notebook PC. Serial number: 5CD20761J3. Windows 7 Home Premium. Thanks!

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 8 of 9 (316 Views)

Re: hp pavilion g6 keyboard will not work at all

@Gordonhj1,

 

You state you also have an issue with your keyboard, is that correct? I will try to assist you.

 

Is the entire keyboard not working or is it just certain keys?

 

Is the model  number of your computer at G6-1325sa?

 

 

Please respond back at your earliest convenience.

Thanks

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Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 9 of 9 (315 Views)

Re: hp pavilion g6 keyboard will not work at all

@ Wisteria55, 

 

Okay great news, if the issue comes back just post it back to this thread. 

 

 

Have a good day. 

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