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laptop only works in safe mode, hangs up in normal mode
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04-25-2012 09:00 PM - edited 04-25-2012 09:05 PM
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A problem has been detected and windows has been shut down to prevent damage to your computer.
Solved! Go to Solution.
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 09:14 PM
Hello,
It sounds as if you may have picked up a nasty virus. Please do a complete system scan with your antivirus, and the problem should be cleared up!
If it were a rattler. . . .
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 10:14 PM
tried doing that just now. didn't solve the problem. still can't open in normal mode.![]()
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 10:55 PM - edited 04-25-2012 10:57 PM
Hello again,
You did a complete and thorough scan on your OS drive. right?
Please goto the following website and do a full scan:
http://www.microsoft.com/security/scanner/en-us/de
If it were a rattler. . . .
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 11:07 PM
I had perform Start-Up Test
Memory Test - Passed
Smart Check - Passed
Short DST - failed
I think this is hard drive failure..
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 11:16 PM - edited 04-26-2012 07:54 AM
04-22-201211:21 AM
Hello again,
Do you know how to do a Windows System Scan? You know, click on and open your 'Computer Icon' in safe mode, then right click the OS (C) Icon and drop down to and click Properties, click and open up the Tools tab and click Error Checking/Check Now, then check both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, click Start. After a few seconds the computer will state that it will do this at the next restart, click Yes and then close and exit everything by clicking OK and restart your laptop and let it do the entire Windows System Scan. This vital Windows System Scan can easily take upwards of two hours and cannot- repeat- cannot be interfered with or stopped whatsoever for any reasons, okay? Once the scan is done, your laptop will restart itself. Do not -repeat- Do not attempt this scan until the computer has been cleaned of bugs!
This scan will also determine whether or not the hard drive is bricking.
If it were a rattler. . . .
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 11:23 PM - edited 04-25-2012 11:29 PM
The SMART states the drive is okay. Please do the system scan and then do that below.
It will tell you exactly what is wrong.
Please goto the following link and download Speedfan. Once downloaded, scanned, and installed and running, open up the Smart Tab and run all three hard drive tests. Please get back and post the results.
http://download.cnet.com/SpeedFan/3000-2094_4-1006
If it were a rattler. . . .
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 11:29 PM
I'll try that one
Re: laptop only works in safe mode, hangs up in normal mode
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04-25-2012 11:31 PM - edited 04-25-2012 11:55 PM
Good, speedfan will tell you. If it isn't the hd, then do the system scan.
Quick qiestion: Did you drop yor laptop recently? If you did the sata cable might have come lose.
If it were a rattler. . .
Re: laptop only works in safe mode, hangs up in normal mode
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04-26-2012 07:08 AM
Thank you so much! I think my laptop is up and running again! Do I still have to download the Speedfan?
