laptop only works in safe mode, hangs up in normal mode (13805 Views)
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Top Student
vanny
Posts: 8
Registered: ‎04-25-2012
Message 1 of 11 (13,805 Views)
Accepted Solution

laptop only works in safe mode, hangs up in normal mode

[ Edited ]
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. Got a blue-screen message:
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A problem has been detected and windows has been shut down to prevent damage to your computer.
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I already tried system restore and reformatted it twice.When I had it reformatted, my browsers were all gone.I also tried a Cleanbot troubleshooting procedure - doesn't work either. I'm using HP Pavilion dm4-1160us, windows 7 64-bit. Just last night I ran a primary hard disk self test and got the error hard disk 1 full (305).  
 - - - - - - - - - - - - - -  - - - - 

HELP!!!!!!
Master's Graduate
SSDdrive
Posts: 611
Registered: ‎03-23-2012
Message 2 of 11 (13,798 Views)

Re: laptop only works in safe mode, hangs up in normal mode

Hello,

 

 

      It sounds as if you may have picked up a nasty virus. Please do a complete system scan with your antivirus, and the problem should be cleared up!

 

 

 

 

If it were a rattler. . . .

Top Student
vanny
Posts: 8
Registered: ‎04-25-2012
Message 3 of 11 (13,796 Views)

Re: laptop only works in safe mode, hangs up in normal mode

tried doing that just now. didn't solve the problem. still can't open in normal mode.:smileysad:

Master's Graduate
SSDdrive
Posts: 611
Registered: ‎03-23-2012
Message 4 of 11 (13,794 Views)

Re: laptop only works in safe mode, hangs up in normal mode

[ Edited ]

Hello again,

 

 

 

You did a complete and thorough scan on your OS drive. right?

 

Please goto the following website and do a full scan:

 

http://www.microsoft.com/security/scanner/en-us/default.aspx   

 

 

 

 

 

 

If it were a rattler. . . .

Top Student
vanny
Posts: 8
Registered: ‎04-25-2012
Message 5 of 11 (13,786 Views)

Re: laptop only works in safe mode, hangs up in normal mode

I had perform Start-Up Test 

 

Memory Test - Passed

Smart Check - Passed

Short DST - failed

 

I think this is hard drive failure.. 

Master's Graduate
SSDdrive
Posts: 611
Registered: ‎03-23-2012
Message 6 of 11 (13,785 Views)

Re: laptop only works in safe mode, hangs up in normal mode

[ Edited ]

04-22-201211:21 AM

Hello again,

 

   Do you know how to do a Windows System Scan? You know, click on and open your 'Computer Icon'  in safe mode, then right click the OS (C) Icon and drop down to and click Properties, click and open up the Tools tab and click Error Checking/Check Now, then check both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, click Start. After a few seconds the computer will state that it will do this at the next restart, click Yes and then close and exit everything by clicking OK and restart your laptop and let it do the entire Windows System Scan. This vital Windows System Scan can easily take upwards of two hours and cannot- repeat- cannot be interfered with or stopped whatsoever for any reasons, okay? Once the scan is done, your laptop will restart itself. Do not -repeat- Do not attempt this scan until the computer has been cleaned of bugs!

 This scan will also determine whether or not the hard drive is bricking.

 

 

 



 

If it were a rattler. . . .

 

Master's Graduate
SSDdrive
Posts: 611
Registered: ‎03-23-2012
Message 7 of 11 (13,782 Views)

Re: laptop only works in safe mode, hangs up in normal mode

[ Edited ]

The SMART states the drive is okay. Please do the system scan and then do that below.

 It will tell you exactly what is wrong.

 

Please goto the following link and download Speedfan. Once downloaded, scanned, and installed and running, open up the Smart Tab and run all three hard drive tests. Please get back and post the results.

 

 

http://download.cnet.com/SpeedFan/3000-2094_4-1006​7444.html?tag=mncol;1#editorsreview

 

 

 

 

If it were a rattler. . . .

Top Student
vanny
Posts: 8
Registered: ‎04-25-2012
Message 8 of 11 (13,780 Views)

Re: laptop only works in safe mode, hangs up in normal mode

I'll try that one

Master's Graduate
SSDdrive
Posts: 611
Registered: ‎03-23-2012
Message 9 of 11 (13,779 Views)

Re: laptop only works in safe mode, hangs up in normal mode

[ Edited ]

Good, speedfan will tell you. If it isn't the hd, then do the system scan.

 

Quick qiestion: Did you drop yor laptop recently? If you did the sata cable might have come lose. 

 

 

 

 

If it were a rattler. . .

 

Top Student
vanny
Posts: 8
Registered: ‎04-25-2012
Message 10 of 11 (13,753 Views)

Re: laptop only works in safe mode, hangs up in normal mode

Thank you so much! I think my laptop is up and running again!  Do I still have to download the Speedfan?

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