month old g72 b66us won't boot anymore. (1427 Views)
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Honor Student
marceauv
Posts: 3
Registered: ‎01-12-2011
Message 1 of 3 (1,427 Views)

month old g72 b66us won't boot anymore.

Hi I have a g72 b66us I got about a little over a month ago. I froze up while using and won't reboot. It managed to go to the recovery start up but after that is now stuck on "starting windows" for an hour...What am I supposed to do. Should I return it...already after a month?

Honor Student
marceauv
Posts: 3
Registered: ‎01-12-2011
Message 2 of 3 (1,425 Views)

Re: month old g72 b66us won't boot anymore.

turned it off and now it won't start AT ALL!!! nothing, ?????

Master's Graduate
phttech
Posts: 529
Registered: ‎12-17-2008
Message 3 of 3 (1,396 Views)

Re: month old g72 b66us won't boot anymore.

no boot toubleshooting link

Overview of How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly

While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.
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