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01-17-2012 10:48 PM
I have a HP Pavilion dv7-3060us that I purchased just over 2-yrs ago. While using it it just shut off. When trying to restart it would shut off again and again. When trying to start it would shut off before any bios would come up.
Found an article on YouTube about the same problem. Seems there is a problem with the combined cooling of the CPU and Video chip. The Video chip come unsoldered from the motherboard due to the heat.
What is going on with these laptops? Any extended warranty coverage being offered by HP to support fixing these obvious manufacture defects with the design of the motherboard?
Heard there is a class action suit for this problem, but can't find the link. If you know of a link, please post.
01-19-2012 09:02 AM - edited 01-19-2012 09:04 AM
I don't know if I'm having the same exact problem as you, but definitely similar. Just a week ago my 3060us shut off and wouldn't turn on, and I'm hearing from my friends and the tech people at my University it's a motherboard issue. It wouldn't turn on for a while, but then it started turning on so I thought it was fine. Now it's back off and so far, staying off. Isn't it funny how someone else is having a similar/exact problem at the same time?
I probably would've extended the warranty a year if I had known my motherboard was going to fry this quick.
Sorry that I'm no help, but maybe another story will bring this to HP's attention.
01-19-2012 10:28 AM
Sounds like you're having the same issue. Like you mine stopped and after a day or two it started back up. It ran for a couple of weeks with no problems, but now is dead again and won't come bact to life.
It's been exactly 2-yrs since I purchased it and now it's junk. Am thinking I need to purchase another and will not be choosing HP.
04-03-2012 10:42 PM
Had to reformat this morning, upon getting everything reformatted, and getting 100+ updates from MS, it suddenly wouldn't start.
Three flashing power lights.
Yet nothing with the battery out.
04-04-2012 07:02 AM
I know this isn't what you want to hear, but there is probably no easy fix short of motherboard repair or replacement to the tune of $100-150 for the motherboard alone. Of course if you have somebody else do it, you could probably pick up a newer laptop for less, which is what we ultimately did. $349 got us one with a processor that is 4x as fast, has a better LED display, more ram, and of course another hard drive.
I.e., unless you are interminably attached to the HP, it's probably cheaper to replace it and salvage the old one for parts.