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Honor Student
LTexas
Posts: 2
Member Since: ‎07-31-2011
Message 1 of 4 (479 Views)

my hp pavilion dv4-1155se won't shut down.

My hp pavilion dv4-1155se won't shut down

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erico
Posts: 26,916
Member Since: ‎01-07-2009
Message 2 of 4 (476 Views)

Re: my hp pavilion dv4-1155se won't shut down.

[ Edited ]

LTexas wrote:

My hp pavilion dv4-1155se won't shut down


Which operating system is installed? (Vista ?)

 

Did you happen to change what the power button does (in Power Options)?

 

Best regards,

erico

****I am a volunteer, I don't work for Microsoft or HP****

2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
LTexas
Posts: 2
Member Since: ‎07-31-2011
Message 3 of 4 (472 Views)

Re: my hp pavilion dv4-1155se won't shut down.

I use Vista and I haven't changed anything

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erico
Posts: 26,916
Member Since: ‎01-07-2009
Message 4 of 4 (463 Views)

Re: my hp pavilion dv4-1155se won't shut down.

[ Edited ]

Which service pack level does your Vista have installed?

Vista 32-bit or 64-bit?

 

Have you gone to Control Panel power options and checked to see what the power button is set to do? 

 

Best regards,

erico 

****I am a volunteer, I don't work for Microsoft or HP****

2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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