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Honor Student
LTexas
Posts: 2
Member Since: ‎07-31-2011
Message 1 of 4 (465 Views)

my hp pavilion dv4-1155se won't shut down.

My hp pavilion dv4-1155se won't shut down

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erico
Posts: 25,473
Member Since: ‎01-07-2009
Message 2 of 4 (462 Views)

Re: my hp pavilion dv4-1155se won't shut down.

[ Edited ]

LTexas wrote:

My hp pavilion dv4-1155se won't shut down


Which operating system is installed? (Vista ?)

 

Did you happen to change what the power button does (in Power Options)?

 

Best regards,

erico





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
LTexas
Posts: 2
Member Since: ‎07-31-2011
Message 3 of 4 (458 Views)

Re: my hp pavilion dv4-1155se won't shut down.

I use Vista and I haven't changed anything

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erico
Posts: 25,473
Member Since: ‎01-07-2009
Message 4 of 4 (449 Views)

Re: my hp pavilion dv4-1155se won't shut down.

[ Edited ]

Which service pack level does your Vista have installed?

Vista 32-bit or 64-bit?

 

Have you gone to Control Panel power options and checked to see what the power button is set to do? 

 

Best regards,

erico 





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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