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Honor Student
LTexas
Posts: 2
Member Since: ‎07-31-2011
Message 1 of 4 (473 Views)

my hp pavilion dv4-1155se won't shut down.

My hp pavilion dv4-1155se won't shut down

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erico
Posts: 26,506
Member Since: ‎01-07-2009
Message 2 of 4 (470 Views)

Re: my hp pavilion dv4-1155se won't shut down.

[ Edited ]

LTexas wrote:

My hp pavilion dv4-1155se won't shut down


Which operating system is installed? (Vista ?)

 

Did you happen to change what the power button does (in Power Options)?

 

Best regards,

erico





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Honor Student
LTexas
Posts: 2
Member Since: ‎07-31-2011
Message 3 of 4 (466 Views)

Re: my hp pavilion dv4-1155se won't shut down.

I use Vista and I haven't changed anything

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erico
Posts: 26,506
Member Since: ‎01-07-2009
Message 4 of 4 (457 Views)

Re: my hp pavilion dv4-1155se won't shut down.

[ Edited ]

Which service pack level does your Vista have installed?

Vista 32-bit or 64-bit?

 

Have you gone to Control Panel power options and checked to see what the power button is set to do? 

 

Best regards,

erico 





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****
You can say thanks by clicking on the Kudos thumbs up icon


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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