HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: reset notebook back to factory settings (3176 Views)
Reply
Reply
Topic Options
partypom1 Student
Student
partypom1
Posts: 1
Registered: ‎04-29-2011
Message 1 of 3 (3,179 Views)
Report Inappropriate Content
Accepted Solution

reset notebook back to factory settings

‎04-29-2011 07:25 AM

HOW CAN I RESET MY LAPTOP BACK TO FACTORY SETTINGS

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
DavidPK
Posts: 23,329
Registered: ‎09-24-2010
Message 2 of 3 (3,176 Views)
Report Inappropriate Content

Re: reset notebook back to factory settings

‎04-29-2011 07:29 AM

Hi,

 

Shutdown the notebook.  Start tapping away at f11 as soon as you press the power button to launch Recovery Manager which you can then use to reinstall the OS.

 

Alternatively, if you have created a set of Recovery Discs, insert the first disc and restart the notebook to start the process.

 

Either way is fine.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

Reply
Please use plain text.
 
plex_love Student
Student
plex_love
Posts: 7
Registered: ‎01-04-2012
Message 3 of 3 (2,588 Views)
Report Inappropriate Content

Re: reset notebook back to factory settings

‎01-04-2012 07:26 PM

This does not work! I have the elitebook 6930 and i cant even get windows to start now! I have tried my discs and just get an error saying to insert another disc...and f11 doesnt do anything!!! I cannot boot in safe mode or anything. It was working fine this morning when i attempted to do a factory reset and couldnt figure it out because nothing hp support said worked...AT ALL!!! Please help! How am i supposed to get everything wiped form my comp and get it working again!?

0
Reply
0
Please use plain text.