Question
Reply
 
Student
partypom1
Posts: 1
Member Since: ‎04-29-2011
Message 1 of 3 (5,108 Views)
Accepted Solution

reset notebook back to factory settings

HOW CAN I RESET MY LAPTOP BACK TO FACTORY SETTINGS

Provost
DavidPK
Posts: 33,690
Member Since: ‎09-24-2010
Message 2 of 3 (5,105 Views)

Re: reset notebook back to factory settings

Hi,

 

Shutdown the notebook.  Start tapping away at f11 as soon as you press the power button to launch Recovery Manager which you can then use to reinstall the OS.

 

Alternatively, if you have created a set of Recovery Discs, insert the first disc and restart the notebook to start the process.

 

Either way is fine.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Top Student
plex_love
Posts: 7
Member Since: ‎01-04-2012
Message 3 of 3 (4,517 Views)

Re: reset notebook back to factory settings

This does not work! I have the elitebook 6930 and i cant even get windows to start now! I have tried my discs and just get an error saying to insert another disc...and f11 doesnt do anything!!! I cannot boot in safe mode or anything. It was working fine this morning when i attempted to do a factory reset and couldnt figure it out because nothing hp support said worked...AT ALL!!! Please help! How am i supposed to get everything wiped form my comp and get it working again!?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation