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amym4077
Posts: 1
Member Since: ‎02-27-2013
Message 1 of 3 (180 Views)

screen, keyboard, and touchpad problems

Recently, the screen of my laptop has been occasionally flickering into colored lines like static on a television screen.  The problem fixes itself temporarily if I close the machine or turn it off using the power button.  I have also experienced problems with the touchpad and the keyboard; without pressing any keys or otherwise changing anything myself, the keyboard switches over to only using shortcuts rather than actually typing.  Also, the touchpad will not scroll and will only zoom in and out.  This computer is less than a year old.  It is a Pavilion g4.

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nancha
Posts: 5
Member Since: ‎02-28-2013
Message 2 of 3 (169 Views)

Re: screen, keyboard, and touchpad problems

Facing similar screen problem. First time I connected it to my tv and things worked. Today morning nothing seems to help
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UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 3 of 3 (159 Views)

Re: screen, keyboard, and touchpad problems

Hello amym4077 and nancha,

 

What is your product number?

 

Thanks,

 

 

 

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