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Tutor
dreamyfairy
Posts: 13
Member Since: ‎09-23-2010
Message 1 of 18 (8,915 Views)
Accepted Solution

touchpad freezes

Hello, actually i am having a problem with my touchpad. after working for some time it hangs for some time., i attach an external mouse  and it works, after some time touchpad works again. i have searched in google didn find any solution. hope u will help me, thank u before head, :smileyhappy:

Grad Student
alt_164
Posts: 344
Member Since: ‎07-21-2010
Message 2 of 18 (8,894 Views)

Re: touchpad freezes

You forgot to include the model of your notebook. But ill give you a wild guess. You must be hitting the touchpad switch which is located on the upper left part of your touchpad. There should be a small led light. If light is on (amber) its off, if there is no light, its ON..

Tutor
dreamyfairy
Posts: 13
Member Since: ‎09-23-2010
Message 3 of 18 (8,888 Views)

Re: touchpad freezes

oops forgot abt model :smileytongue: its  G62-140ES, no i know abt  the thing u say, but its not abt it. when it hangs i cant use it at all, keyboard also hangs, but if i connect mouse everything works perfecty, after a few mins touchpad starts to work again, 

Grad Student
alt_164
Posts: 344
Member Since: ‎07-21-2010
Message 4 of 18 (8,876 Views)

Re: touchpad freezes

Try to udpate the mouse and keyboard driver. Download and run HP QLB and synaptics driver here

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4157...

Honor Student
sarasthalieb
Posts: 2
Member Since: ‎10-21-2010
Message 5 of 18 (8,827 Views)

Re: touchpad freezes

hi, i have the problem with the touch pad going on and off. how do you set it off and how do u turn it back on again? thanks

Honor Student
sarasthalieb
Posts: 2
Member Since: ‎10-21-2010
Message 6 of 18 (8,826 Views)

Re: touchpad freezes

i forgot, i have a dv3-4036tx. help please

Grad Student
alt_164
Posts: 344
Member Since: ‎07-21-2010
Message 7 of 18 (8,787 Views)

Re: touchpad freezes

Hi, there should be a LED on the upper left corner of the touchpad. Just touch it to turn on/off the touchpad. Ren means disabled. White or NO light if its ON.

Tutor
dreamyfairy
Posts: 13
Member Since: ‎09-23-2010
Message 8 of 18 (8,757 Views)

Re: touchpad freezes

I have tried to reinstall the driver,sad ly it didn't help either, then  i tried recoivery :smileytongue: now it wroks perfectly :smileytongue:

Grad Student
alt_164
Posts: 344
Member Since: ‎07-21-2010
Message 9 of 18 (8,739 Views)

Re: touchpad freezes

Im glad you fixed it, any other issues, we'll be here..

Tutor
dreamyfairy
Posts: 13
Member Since: ‎09-23-2010
Message 10 of 18 (8,690 Views)

Re: touchpad freezes

SAD SAD SAD SAD it hanged today twice, AGAIN :smileysad:((( i do really don't know what to do, it hang totally, no touchpad, no keyboard, and screen :/((((((   i thought it was solved, didnt appear any problem during several days, today happened the 1st time, it is so sad :smileysad:((((

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