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touchpad of the mouse light (18421 Views)
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sai5560 Student
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sai5560
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Registered: ‎08-08-2010
Message 1 of 13 (18,421 Views)
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touchpad of the mouse light

‎08-08-2010 06:07 PM

My notebook G62-225DX, the touchpad has a light that goes on by itself that changes the mouse pointer to that of cursor and I cant turn it off, I have to turn off the computer.

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Professor Professor
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Cyclops
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Registered: ‎11-18-2008
Message 2 of 13 (18,411 Views)
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Re: touchpad of the mouse light

‎08-08-2010 11:54 PM

You will need to double tap on that light to enable the touchpad back ON... If that does not working, can I get the drive version of touchpad...

 

To do that, you will need to go the device manager -> Mice and other Pointing Devices -> Double click Synaptic Touchpad, in the Properties Windows, Click on Driver tab... you will have it there..

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sai5560 Student
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sai5560
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Message 3 of 13 (18,396 Views)
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Re: touchpad of the mouse light

‎08-09-2010 07:14 PM

Thanks for the tip, but I did that double click on the touchpad when it happen and wouldn't go off, so I went to the mouse settings and pointers to lowest setting and up to now it hasn't happen again.  Well I haven't used the laptop that much, let see. Thanks again.

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Professor Professor
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Cyclops
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Message 4 of 13 (18,386 Views)
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Re: touchpad of the mouse light

‎08-10-2010 02:24 AM

Cool, In between there was driver pushed thru windows update...that was causing this issue... check if your touchpad driver verison is 15.0.17.4 or 15.0.17.0

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thorrenaud Honor Student
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thorrenaud
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Message 5 of 13 (18,358 Views)
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Re: touchpad of the mouse light

‎08-11-2010 04:03 AM

Cyclops, I have a similar issue where I am using the touch pad and an error comes on it is a hand with a finger with a red line through it, at that point the pad no longer works and the little orange light on the corner of it stays lit. I have a CQ62-228DX DRIVER 15.0.7.0

THANKS FOR ANY INPUT YOU MAY HAVE.

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Professor Professor
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Message 6 of 13 (18,351 Views)
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Re: touchpad of the mouse light

‎08-11-2010 07:05 AM

So, do you know if 15.0.7.0 came out of the box...if no, I would suggest doing a driver roll back...

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thorrenaud Honor Student
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thorrenaud
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Message 7 of 13 (18,341 Views)
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Re: touchpad of the mouse light

‎08-11-2010 08:45 AM

Yes, right out of the box, the only thing I have installed is Outlook 2010. How would I proceed with the driver rollback?

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Professor Professor
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Cyclops
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Message 8 of 13 (18,333 Views)
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Re: touchpad of the mouse light

‎08-11-2010 09:26 AM

Ok, in that case update to 15.0.17.4 and check...

 

What i have seen, updating from driver version 14.0.13.1/14.0.11.2 to 15.0.7.0/15.0.17.4 cause the enable functionality to stop working...

 

Just want to double checking... that we double tap on that light back, as it will enable to touchpad...

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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mtngal Student
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mtngal
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Registered: ‎09-21-2010
Message 9 of 13 (18,064 Views)
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Re: touchpad of the mouse light

‎09-21-2010 09:13 AM

I am having the same problem with mine.  It is a brand new laptop.  What did you do to fix it?

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jakemoon Student
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jakemoon
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Registered: ‎11-30-2010
Message 10 of 13 (17,604 Views)
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Re: touchpad of the mouse light

‎11-30-2010 06:55 AM

I was having the same problem with the touch pad going out on me. Double tap worked. Thanks

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