Question
Reply
 
Honor Student
sai5560
Posts: 2
Member Since: ‎08-08-2010
Message 1 of 16 (22,608 Views)

touchpad of the mouse light

My notebook G62-225DX, the touchpad has a light that goes on by itself that changes the mouse pointer to that of cursor and I cant turn it off, I have to turn off the computer.

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 2 of 16 (22,598 Views)

Re: touchpad of the mouse light

You will need to double tap on that light to enable the touchpad back ON... If that does not working, can I get the drive version of touchpad...

 

To do that, you will need to go the device manager -> Mice and other Pointing Devices -> Double click Synaptic Touchpad, in the Properties Windows, Click on Driver tab... you will have it there..

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Honor Student
sai5560
Posts: 2
Member Since: ‎08-08-2010
Message 3 of 16 (22,583 Views)

Re: touchpad of the mouse light

Thanks for the tip, but I did that double click on the touchpad when it happen and wouldn't go off, so I went to the mouse settings and pointers to lowest setting and up to now it hasn't happen again.  Well I haven't used the laptop that much, let see. Thanks again.

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 4 of 16 (22,573 Views)

Re: touchpad of the mouse light

Cool, In between there was driver pushed thru windows update...that was causing this issue... check if your touchpad driver verison is 15.0.17.4 or 15.0.17.0

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Honor Student
thorrenaud
Posts: 2
Member Since: ‎08-11-2010
Message 5 of 16 (22,545 Views)

Re: touchpad of the mouse light

Cyclops, I have a similar issue where I am using the touch pad and an error comes on it is a hand with a finger with a red line through it, at that point the pad no longer works and the little orange light on the corner of it stays lit. I have a CQ62-228DX DRIVER 15.0.7.0

THANKS FOR ANY INPUT YOU MAY HAVE.

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 6 of 16 (22,538 Views)

Re: touchpad of the mouse light

So, do you know if 15.0.7.0 came out of the box...if no, I would suggest doing a driver roll back...

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Honor Student
thorrenaud
Posts: 2
Member Since: ‎08-11-2010
Message 7 of 16 (22,528 Views)

Re: touchpad of the mouse light

Yes, right out of the box, the only thing I have installed is Outlook 2010. How would I proceed with the driver rollback?

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 8 of 16 (22,520 Views)

Re: touchpad of the mouse light

Ok, in that case update to 15.0.17.4 and check...

 

What i have seen, updating from driver version 14.0.13.1/14.0.11.2 to 15.0.7.0/15.0.17.4 cause the enable functionality to stop working...

 

Just want to double checking... that we double tap on that light back, as it will enable to touchpad...

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Student
mtngal
Posts: 1
Member Since: ‎09-21-2010
Message 9 of 16 (22,251 Views)

Re: touchpad of the mouse light

I am having the same problem with mine.  It is a brand new laptop.  What did you do to fix it?

Student
jakemoon
Posts: 1
Member Since: ‎11-30-2010
Message 10 of 16 (21,791 Views)

Re: touchpad of the mouse light

I was having the same problem with the touch pad going out on me. Double tap worked. Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation