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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2010 01:00 PM

HP Recommended

@Wazeem

 

Intel Turbo Boost:


ftp://ftp.hp.com/pub/softpaq/sp47001-47500/sp47397.exe


HP ProtectSmart HDD Protection:


ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48408.exe

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‎12-27-2010 10:47 PM

HP Recommended

Thanks alot @ CherylG

for HP ProtectSmart HDD Protection's driver 😄

it fixed of the the device but the PCI Simple Communications Controller is still out there as unknown device. do you have any idea what it could be?

 

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‎12-28-2010 11:00 AM

HP Recommended

Try Intel driver here:

 

ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48617.exe

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‎12-28-2010 02:49 PM

HP Recommended

Wonderful, it worked

 

Thanks Alot CherylG

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‎12-28-2010 11:03 PM

HP Recommended

You're very welcome.Happy to help.;)

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‎05-09-2011 03:24 AM - edited ‎05-09-2011 03:26 AM

HP Recommended

Hi, I have the same problem. I did a clean install of Windows 7 64bit. on my HP Pavilion dv6-3155sr. I checked in Device manager, and see an unknown device with ACPI/HPQ0004. Can you help me fix this?

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‎05-09-2011 06:14 AM

HP Recommended

Hi, Narada69:

 

Try this driver:

 

HP ProtectSmart HDD Protection:


ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48408.exe

 

Paul

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‎05-09-2011 08:38 AM

HP Recommended

Thank you for your quick answer 🙂 It seems it works. At least doesn't give any error and disappeared "unknown device" 🙂

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‎05-09-2011 09:10 AM

HP Recommended

You're very welcome.

 

You don't want to find out if it works, because the only way you will be able to tell is if you drop your notebook!

 

Paul

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‎11-24-2011 01:08 AM

HP Recommended

I have the same problem. I did a clean install of Windows 7 on my HP Pavilion DV6-3056er. All the other drivers are working but when I checked in Device manager, I see an unknown device with ACPI/HPQ0004. I tried researching and got a lot of different answers and different files to download. Can you help me choose the best fix for this? Please help me locate the right drivers for Windows 7 64bit. Thanks

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