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‎02-09-2017 07:47 PM - edited ‎02-09-2017 07:56 PM

HP Recommended
Product: HP PAVILION GAMING 15-AK049TX
Operating System: Microsoft Windows 10 (64-bit)

Upon startup I'd get an error message called AccelerometerSt.exe giving me error (0xc000007b).

How do I fix it?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2017 06:02 AM

HP Recommended

Hello @FaizalZainal

 

Welcome to the HP Support forum.

 

AccelerometerSt is a part of HP 3D DriveGuard Software. You get the error because the software is corrupted or because you run an older version not compatible with your Windows.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link:

>> http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 or  >> http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1#tab-history

 

 

Kudos to @DavidPK

 

 

Refer to > https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/AccelerometerSt-exe-error-0xc00...

> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/AccelerometerSt-exe-error-0xc000...

 

 

Let me know if this helps. Don't hesitate to post again

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-10-2017 06:02 AM

HP Recommended

Hello @FaizalZainal

 

Welcome to the HP Support forum.

 

AccelerometerSt is a part of HP 3D DriveGuard Software. You get the error because the software is corrupted or because you run an older version not compatible with your Windows.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link:

>> http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 or  >> http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1#tab-history

 

 

Kudos to @DavidPK

 

 

Refer to > https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/AccelerometerSt-exe-error-0xc00...

> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/AccelerometerSt-exe-error-0xc000...

 

 

Let me know if this helps. Don't hesitate to post again

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
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