10-02-2012 05:01 AM - last edited on 10-02-2012 10:13 AM by ValerieG
HP EliteBook 6930p Notebook PC
Serial Number: [removed for privacy]
Product Number: KK082AV
10-02-2012 05:15 AM
This will require some disassembly.
If your notebook is out of warranty and you feel comfortable accepting the risk, then see page 73 of the Maintenence & Service Guide.
Disconnecting the RTC battery for more than five minutes is stated to remove the BIOS password.
Otherwise contact HP TotalCare or have this done at a certified notebook repair shop.
10-02-2012 06:19 AM
Now that puzzles me.
Why would you say make that statement when the Maintenence & Service Guide (on page 73) says that it is?
Did you try it?
I have done it on quite a few notebooks to clear a BIOS password.
If it does not work, then you will have to find a BIOS repair business online that is reasonabley loca and have them take care of it for you. The big downside of passwording a notebook's BIOS and not writing it down and putting it in a safe place is the trouble you have found yourself in.
10-02-2012 06:40 AM
do i only take off the rtc battery for 5 minutes or do i have to put on the notebook again without the rtc?
en COuld it be that my battery is not connected wel that is have to change the battery...
The plastic of the battery is gone and the labels are not attached anymore...could that be the problem?
Sorry for my bad english(i'm from holland)
10-02-2012 08:43 AM
If you leave the RTC battery (not the main battery) out of the notebook and leave it out, then it will forget the date and time every time it is shut down. It is simpler to disconnect the connector (number one in the image below) for more than five minutes and then reconnect it. Reaching the RTC battery is going to take some disassembly.
10-02-2012 11:41 AM
While the RTC battery is out.... do i have to do anything or just wait 5 /10minutes
Tanks in advance
Remove the main battery and make certain that the power adapter is disconnected and then press the power button and hold it for a few seconds.
10-03-2012 12:52 AM
No did not help...with the RTC
Reo51ST comment this to me :
Sorry but there is no code generater for the EliteBooks yet.
Removing the BIOS battery does nothing.
There are no BIOS contacts to short.
Do you know more?????
10-03-2012 01:14 AM
Unfortunately it will have to be as I suggested before. You will need to find a BIOS repair business online. Another alternative is to have the system board replaced with an identical one. (it will have to be tatooed)