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‎08-21-2014 02:33 PM

HP Recommended

I upgraded OS of Compaq Presario R3000 from Windows XP to Windows 7 and upgraded RAM to 1GB (2 x 512 MB).

Under device manager, I have one device under with exclamation mark (OTHER DEVICE/BASE SYSTEM DEVICE) saying that this devie needs driver as below that I was not able to find.

 

"The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver."

 

"No driver files are required or have been loaded for this device"

 

The hardware ID is:

 

PCI\VEN_104C&DEV_8201&SUBSYS_006D103C&REV_01

PCI\VEN_104C&DEV_8201&SUBSYS_006D103C

PCI\VEN_104C&DEV_8201&CC_088000

PCI\VEN_104C&DEV_8201&CC_0880

 

The compatible ID is:

 

PCI\VEN_104C&DEV_8201&REV_01
PCI\VEN_104C&DEV_8201
PCI\VEN_104C&CC_088000
PCI\VEN_104C&CC_0880
PCI\VEN_104C
PCI\CC_088000
PCI\CC_0880

 

I would appreciate it very much if any expert could help me out.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2014 04:21 PM

HP Recommended

Hi:

 

I do not believe there are Vista or W7 drivers for that card reader.

 

You'll have to try the XP driver from your PC's support and driver page.

 

Try manually installing it if the auto install method doesn't work.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-29677-1&cc=us&dlc=en&lc=en&...

View solution in original post

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8 REPLIES 8

‎08-21-2014 04:21 PM

HP Recommended

Hi:

 

I do not believe there are Vista or W7 drivers for that card reader.

 

You'll have to try the XP driver from your PC's support and driver page.

 

Try manually installing it if the auto install method doesn't work.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-29677-1&cc=us&dlc=en&lc=en&...

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‎03-09-2016 12:05 PM

HP Recommended

Hello, Paul!

 

Thank you for your help yesterday to install multimedia driver. This solved sound speaker problem.

 

Another trouble is "Base System Device" driver that you sent the solution in the link in 2014.

 
Could you please again provide this link for me? I feel verry sorry to cause any inconvenience.
 
Thank you for your help in advance. Cutecat.
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‎03-09-2016 12:10 PM

HP Recommended

Paul...

As you see, my OS system is 32bit Windows 7. Thanks.

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‎03-09-2016 03:22 PM

HP Recommended

You're very welcome.

 

Your model has been retired from HP support, so I can't look up any specs on it anymore.

 

Perhaps you need this driver...based on the hardware ID you posted.

 

ftp://ftp.hp.com/pub/softpaq/sp29501-30000/sp29788.exe

 

 

 

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‎03-09-2016 07:20 PM

HP Recommended

Paul!

 

You are my life-saver.

I will keep the drives in my safebox forever.

 

Thank you so~o~ much!

 

Actually, I do not know what is Base System Device... ha~ha~

However, your help worked well.

 

God bless you!  Cutecat

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‎03-09-2016 08:27 PM

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

 

That driver is for the sd card reader.

 

God Bless you too!

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‎09-19-2016 05:57 PM

HP Recommended

dE VERDAD QUE ME HA SERVIDO, MUCHAS GRACIAS...

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‎09-19-2016 06:17 PM

HP Recommended

De nada.

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