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HP Recommended
Envy

Dear Community, I would need your help

 

I have shut down my computer and  updated with the new Windows updates

 

The system now gives me a C0000022 fatal erorr in the registry. number 32xxx of 35xxx. It is critical that i restore it as I have afew deadlines depending on it.  ihave done now a restore to previous version and I await the system to restore the files. Any suggestions you have are most  welcomed.

 

thank you

Monica Dan

1 REPLY 1
HP Recommended

Greetings @MonicaDan

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you got C0000022 fatal error on your computer and you are in the process of restoring the files on your computer. 

I would be glad to help. However, would require more information to be able to assist you better. 

May I know the product number of your computer? Click here. Do not share the serial number of your computer. 

Have you made any hardware changes on your computer?

 

Please do wait for the computer to restore your files and check if the computer is working correctly. 

Once the computer is back, recommend you to shut down the computer and run a system test on your computer. 

Keep tapping F2 repeatedly on startup to enter System diagnostics. Click here

Once the computer is in system diagnostics, please initiate a system test on your computer. 

If the test fails, please contact our phone support for the service options available. 

If all the tests pass, please restart your computer. Run HP Support Assistant to make sure all the drivers are updated. Click here

 

Please follow the procedure mentioned below to contact our phone support. 

  • Open link:  www.hp.com/contacthp/
  • Enter Product number or select to auto detects
  • Scroll down to "Still need help? Complete the form to select your contact options"
  • Scroll down and click on HP contact options - click on Get phone number.

Let me know how it goes. 

Chimney_83
I am an HP Employee

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