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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-10-2017 10:48 AM

HP Recommended
Hey, i just called someone I personally know at HP. He asked me for the serial numbers of the devices i know are affected so that he can check internally if any fix is in the pipeline or not. If not, then he'll escalate the scenario.

I don't know if it is alright to ask for the serial or not. If it's ok with you, then would you mind sharing that info?
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‎04-10-2017 10:54 AM

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PM'ed you.

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‎04-10-2017 11:34 AM

HP Recommended

Are you two booting from a flash drive then it crashes at 32%?

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‎04-10-2017 11:35 AM

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No, I booted into WIndows 10 v1607, mounted the v1703 ISO, then started the upgrade.

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‎04-10-2017 11:43 AM

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It will also crash on a clean install when configuring hardware. Then it will reboot try again at which point the ethernet should have a yellow exclamation mark.

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‎04-10-2017 11:50 AM

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But that installs the v1703, right? Bugged driver for ethernet, but the  install goes alright for the rest of the OS?

 

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‎04-10-2017 12:13 PM

HP Recommended

Yes. Everything else should work except for the ethernet port. You should also update the audio drivers as there is a poping / snap sound with the driver windows installs when audio played through the speakers when it first starts to play,.

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‎04-10-2017 12:20 PM

HP Recommended

Thanks for the info. Including all these in the mail. I hope they have a fix coming soon. The support site will be down from Apr 10th to 12th because they will be updating information. I hope our issue is addressed to there.

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‎04-10-2017 01:00 PM

HP Recommended

I'm so ready to get home now. It sounds like you can install it with the tpm trick. I'm worried because I could have swore that I already had it disabled but it might have renabled it after bios update.

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‎04-10-2017 05:18 PM

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Well that was a no for me lol. It got further this time. I walk away and come back and it says that it is restoring the previous version of windows. 

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