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HP Recommended

Hi HP,

My notebook:

Model number of the unit: hp elitebook 8460p

Product number of the unit: [edited Serial Number by Moderator]

I forgot BIOS Password administrator and now I can't login to BIOS to setup or Update BIOS.

Pls help me to solve this problem

thank verry much!

 

7 REPLIES 7
HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Tuan.

 

David is correct.

 

You have 3 options.

 

There are no master password generators for ProBooks or EliteBooks.

 

You will need to contact HP.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

 

Or look at this link.

 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

Or replace the BIOS chip.

 

 http://www.ebay.com/itm/HP-Elitebook-8460p-8460w-8560p-8560w-8760w-2560p-2760p-Bios-Chip-No-Password...

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

Hi tundung,

 

Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. In accordance with our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.

Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Thank you
George

I work for HP
HP Recommended

thank u verry much!

HP Recommended

Hello !

 

I have the same problem I forgot BIOS Password administrator.

HP EliteBook 8460p

Could you please help me  to solve this problem?

Thank you in advance.

 

Regards,

pekan

 

HP Recommended

Pekan.

 

There are no master password generators for ProBooks or EliteBooks and most business class laptops.

 

You will need to contact HP.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

 

Or look at this link.

 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

I have a master external USB HDD with his programs that I have removed hundreds of passwords with Mazzif's help.

 

Mazzif’s program will detect your UUID, Serial Number and model number then use that information to produce an .exe file to clear the password.

 

If you find it to be to technical then.

 

Replace the BIOS chip.

 

 http://www.ebay.com/itm/HP-Elitebook-8460p-8460w-8560p-8560w-8760w-2560p-2760p-Bios-Chip-No-Password...

 

If you have good soldering skills order the BIOS chip. You will receive a picture of the chips location after purchase.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended
How to 8460p password Rimovable
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.