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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Enter Administrator Password or Power On Password
Create an account on the HP Community to personalize your profile and ask a question
04-18-2017 06:02 PM
Hi,
I'm getting blue screen on start-up asking for "Enter Administrator Password or Power On Password"
After 3 failed attempts there is an error code "60686336"
There is a long list of email replies with codes to be entered which seem to work to overcome this - where can you find those codes?
thanks n regards
Waterloo69
Solved! Go to Solution.
Accepted Solutions
04-23-2017 02:37 PM
You're very welcome.
This website generates the unlock passcodes...
04-23-2017 02:37 PM
09-05-2017 09:16 PM
09-07-2017 04:33 PM
Hi @Notsavvy94,
Thanks for reaching out. I read the post about the power on password or administrator password of the computer not working. Splendid description of the issue before posting. Kudos to you for that. I will be glad to assist you here.
For better clarity and to assist you better, I would require more information regarding this:
Please let me know the complete model# or product # of the computer along with the operating system installed.
Take care and have a blessed day. 🙂
DavidSMP
I am an HP Employee
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