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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-22-2017 09:57 PM

HP Recommended
Product: Hp 15
Operating System: Microsoft Windows 10 (64-bit)
Pic needs to be repaired
A required device isn't connected or can't be accessed
Error code 0x0000225
4 REPLIES 4

‎02-22-2017 10:15 PM

HP Recommended
Hi,


Tap away F2 key as you power on laptop. Do extensive hard drive and memory test from System Diagnostics in BIOS/UEFI. Let it finish.

Full model name, product number of your laptop?
http://support.hp.com/in-en/document/c00033108

Have your backed up data?


Regards

Visruth
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‎02-22-2017 10:19 PM

HP Recommended
done all that I have the recovery software from hp but now none of it is working
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‎02-22-2017 10:19 PM

HP Recommended
They all passed
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‎02-22-2017 10:27 PM

HP Recommended

Do a repair install using this tutorial: https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

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