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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello;
Allow me to welcome you to the HP forums!
Answer is -- yes and no -- let me explain.
Yes -- you might be able to use an external drive to recover data from the former internal drive, but how much depends on the extent and cause of the internal drive failure. If the internal drive developed a few bad sectors, the remainder of the drive is probably retrievable. But if the internal drive suffered a head crash or other serious hardware failure, then NOTHING is retrievable using consumer grade products; instead, it would have to go to a commercial data retrieval facility and their charges start at $1000 USD per disk.
No -- you can't use an external drive in place of an internal drive for two reasons. First, Windows won't run from an external drive, so even if you were able to copy the entire contents of the internal drive to the external, it still couldn't be used to run Windows. Second, you can't boot from the external drive -- and you need to be able to do that to run Windows.
If you need more information, you need to provide more details on the problem.
I am a volunteer and I do not work for, nor represent, HP
36,984
8,099
3,212
HP Recommended
Hello;
Allow me to welcome you to the HP forums!
Answer is -- yes and no -- let me explain.
Yes -- you might be able to use an external drive to recover data from the former internal drive, but how much depends on the extent and cause of the internal drive failure. If the internal drive developed a few bad sectors, the remainder of the drive is probably retrievable. But if the internal drive suffered a head crash or other serious hardware failure, then NOTHING is retrievable using consumer grade products; instead, it would have to go to a commercial data retrieval facility and their charges start at $1000 USD per disk.
No -- you can't use an external drive in place of an internal drive for two reasons. First, Windows won't run from an external drive, so even if you were able to copy the entire contents of the internal drive to the external, it still couldn't be used to run Windows. Second, you can't boot from the external drive -- and you need to be able to do that to run Windows.
If you need more information, you need to provide more details on the problem.
I am a volunteer and I do not work for, nor represent, HP
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