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‎07-14-2016 08:21 AM

HP Recommended
Product: Hp 15- af008ax
Operating System: Microsoft Windows 8.1 (32-bit)
Dear sir, in my hp 15- af008ax notebook after installing windows 8.1 (32 bit) from windows 7 (32bit) professional, HD videos strucking while playing... low videos playing well... But After I installed windows 10 hd videos playing good.... Only problem in windows 8.1 (32bit) ... Plz help me....
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2016 04:20 PM

HP Recommended

Hi @Bijo98,

 

Thank you for posting at HP Forums! I have read your post and wanted to help.

 

I understand that the video playing does not play weill with Windows 8.1. Please download the appropriate graphic driver for you windows. Here is the link of the drivers: http://support.hp.com/us-en/drivers/selfservice/hp-15-af000-notebook-pc-series/7771410/model/8620443...

Please select the Windows 8.1 for the operating system. Download and install the graphic driver for your device, and restart the laptop.

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎07-14-2016 04:20 PM

HP Recommended

Hi @Bijo98,

 

Thank you for posting at HP Forums! I have read your post and wanted to help.

 

I understand that the video playing does not play weill with Windows 8.1. Please download the appropriate graphic driver for you windows. Here is the link of the drivers: http://support.hp.com/us-en/drivers/selfservice/hp-15-af000-notebook-pc-series/7771410/model/8620443...

Please select the Windows 8.1 for the operating system. Download and install the graphic driver for your device, and restart the laptop.

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-15-2016 04:05 PM

HP Recommended
Thank u....
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