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- HP 15 - p099nd keeps rebooting after dis-assembly
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07-16-2016 06:52 AM
Hello,
I have disassembled the HP laptop and removed the RC battery. Now there is no more BIOS password.
But when turning on the laptop it keeps rebooting itself, i have checked the system logs and got the following error codes.
0xc000025
In sytem log
0502
03F0
Please help! 🙂
Best Regards
Stefan
Solved! Go to Solution.
Accepted Solutions
07-16-2016 08:16 AM
The SSD drive was faulty. The new SATA drive i installed is working fine!
Strange that it passed the system tests :S :S :S
07-16-2016 07:07 AM
Removing the RTC battery was the method formally uised to remove BIOS passwords. It has not been that way for quite a few years now.
It would have been far simpler to provide the system lock code to one of here in the forum so we could have given you an unlock code.
I suggest replacing the RTC battery.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
07-16-2016 07:14 AM - edited 07-16-2016 07:17 AM
@REO51ST wrote:
That model laptop produces a HEX code.
Removing and replacing the RTC battery will work.
Removing the RTC battery may have changed the SATA settings???
REO
That is good to know info. Thanks. There is no manual for this model in the support portal.
He should probably enter the BIOS and check to see if the SATA drive is the boot device and consider loading defaults.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
07-16-2016 07:33 AM
Tried the setup defaults that didn't work.
Tried re-assembly to check all cables, but everything is connected well.
The laptop starts with the HP Logo and after a few seconds it goed black and then fully black for reboot. Then reboots to HP logo and reboots again.
I can enter menu trough ESC key and have run a system check. All devices are fine :S :S :S
Did get a new code in the log 0021
07-16-2016 07:58 AM
Dis-assembled again.. was only 1 memory slot inside and switched them without any result.
I connected the accu, cd drive but in system recovery i still get the notice.
Error you PC needs to be repaired.
0xc0000225 a device is not connected or missing
But when i do the system test all devices are working and connected :S :S :S
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