04-21-2017 08:34 AM
It appears this is the latest information from Microsoft:
The only issue I had with this is that there is no way to reply to the thread as Microsoft's Forum Moderator has locked it and the comment made by the moderator leaves it open to a lot of questions.
"will be providing more information on supported processors."
04-21-2017 08:52 AM
i don't know why hp not doing anyting in my case they say windows creator update not roolout yet and they will look at this matter and still no respons if they want to buyback my system then do it but i can't operate any old windows
04-21-2017 10:25 AM
@BLINDPRINCESS well chck this and background fb profile is mine i don't think you will find this picture to any web and please don't call mea an lier you even don't know me its a helping froum wher we looking for help i researh 2 month about this laptop before i wnat to switch from desktop to laptop and now its my dream brokern
04-21-2017 10:36 PM
sorry mate maybe i did't rad properly i even show him microsoft offical page and even with offical twitter handeler wher it say it release on 11 april but he say sorry sir we don't have any offical confirmation. i don't know what's going on with hp why they taking so long to address this problem please tag some offical member on this conversation so it can get resolved
04-21-2017 10:37 PM
Check out this thread.
The issue is not with AMD. I am typing this on my laptop running Win10 CU on AMD A10 8700P (Pavilion AB125AX - a device that HP tested for Win10, but still doesn't upgrade normally).
The issue is with Microsoft and HP. Microsoft somehow finalized this build of WIndows 10 even though the error persisted from an earlier build. HP, on the other hand, is being super slow to issue a BIOS update that may actually fix the issue.
If you have a TPM on your device, turn it off completely from BIOS. Then, try doing a clean install of Windows 10 CU wihtout formatting the system partition. Windows 10 will install normally, make take a bit longer than expected. You can get back all your files from Windows.old in the system partition. Sadly, you will have to reinsall all your programs.
Also, use the Legacy BIOS and boot using an MBR partition since it's less complicated to solve such issues that way.
- HP PCs Forgot the Sign-in Password (Windows 10)
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- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)