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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi there,

 

I need urgent support with my new laptop CQ58-351SQ. I managed to install Windows 7 Professional 32-bit version.

 

I need the VGA drivers for the below device :

 

PCI\VEN_1002&DEV_9809&SUBSYS_1885103C&REV_00
PCI\VEN_1002&DEV_9809&SUBSYS_1885103C
PCI\VEN_1002&DEV_9809&CC_030000
PCI\VEN_1002&DEV_9809&CC_0300

 

I need the Ethernet Controler (LAN) drivers for the below device :

 

PCI\VEN_10EC&DEV_8136&SUBSYS_1885103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_1885103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

I need the SM Bus Controller drivers for the below device :

 

PCI\VEN_1022&DEV_780B&SUBSYS_1885103C&REV_14
PCI\VEN_1022&DEV_780B&SUBSYS_1885103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

 

Also I need the chipset drivers for AMD :

 

acpiapic

 

Can you please assist me on this one ? I would really appreciate it !!

 

Looking forward to hear from someone soon.

 

Kind regards,

Andrei.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Andrei:

 

Below are the links to the drivers you need:

 

First install the AMD chipset driver and reboot.  First file listed.

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

 

Then install the graphics driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-112...

 

See if this network driver works:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Best Regards,

 

Paul

View solution in original post

23 REPLIES 23
HP Recommended

Hi, Andrei:

 

Below are the links to the drivers you need:

 

First install the AMD chipset driver and reboot.  First file listed.

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

 

Then install the graphics driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-112...

 

See if this network driver works:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Best Regards,

 

Paul

HP Recommended

Hi Paul,

 

Thanks a million for your help !!!

 

I was able to install the LAN and chipset drivers along with the VGA, after a rebook the laptop is ok.

 

Small question - I can not find out how to use my F2 and F3 keys to change my screen brightness. I tried with CTLR+F2 or FN+F2 or ALT+F2 or windows key and F2, nothing seems to work. It is also not working for volume up and down F9 and F10. Any ideas ? Am I missing a driver for this keys to work ?

 

Your help is much appreciated !!

 

Kind regards,

Andrei.

HP Recommended

You're very welcome, Andrei:

 

I looked at the support and driver page for your notebook to see if it had the quicklaunch software as a download for W8.

 

Unfortunately, it doesn't so I am not sure if W8 includes this software so it is not necessary or what.

 

However, the CQ57 has this software and as you can see from the driver info, it should enable the Fn keys to do what you need them to do.

 

"This package contains the HP Quick Launch Software, which enables special function keys on supported notebook models to be programmed. For example, the HP Quick Launch Software enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems."

 

So, you can give it a try, and I hope that takes care of the problem for you.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Best Regards,

 

Paul

HP Recommended

Hi Paul,

 

Thanks for all your help. 

 

Unfortunatelly it is still not working the FN and F2 + F3 keys for screen brightness. The Volume Keys are working, the mute button, along with the ones for Internet and Media Player.

 

As a workaround I would have to click every time on my battery icon and select adjust screen brightness. 

 

Once again I really appreciate your help. You are awsome guys.

 

Kind regards,

Andrei.

HP Recommended

Hi, Andrei:

 

Sorry that didn't work.

 

There is one other program for business notebooks, you can try.

 

No guarantees it will work on your model though.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

The display adapter driver I posted installed correctly, and you see the proper name of your video controller showing up under the display adapters section of the device manager?

HP Recommended

Hi Paul,

 

The Video Card is showing as below :

 

AMD Radeon HD 7310 Graphics

 

The software HP Hotkeys can not be installed on my laptop, it's not compatible with it.

It's ok. I think that I will give a try to Windows 8 some day. 

 

Thanks for all your help. 

 

Have a nice weekend.

 

Kind regards,

Andrei.

HP Recommended

Video description looks fine.

 

You have a great weekend too, Andrei.

HP Recommended

Hello!

 

I need Network Controller Drivers to set up Wireless connectivity for this same notebook, also running Windows 7.

 

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV00

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C

PCI\VEN_1814&DEV_3290&CC_028000

PCI\VEN_1814&DEV_3290&CC_0280

 

Could you please be so kind and direct me to the right download page?

 

Thank you in advance!

HP Recommended

Hi:

 

Below is the link to the latest wireless driver for your PCI\VEN_1814&DEV_3290:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

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