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HP Recommended
HP P201tx
Microsoft Windows 10 (64-bit)

I Upgraded My Windows from windows 8.1 to windows 10 but hp coolsense doesnt install on windows 10 it says some .net framework issue. it says to install .net framework and already i have installed it. still Coolsense doesnt run on my notebook.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Hi,

 

Try the following.

 

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select Programs and Features.

 

Click on Turn Windows features on or off in the left hand pane.

 

When this window has loaded, enter a checkmark against .NET Framework 3.5 (includes .NET 2.0 and 3.0) then click Ok and follow through the procedure to install this.

 

When this has completed, restart the notebook.

 

When windows has fully reloaded, download the installer for HP CoolSense on the link below and save it to your Downloads folder.

 

http://ftp.hp.com/pub/softpaq/sp67501-68000/sp67743.exe

 

When the download has completed, open your Downloads folder, right click the CoolSense installer and select 'Run as Administrator' to start the installation.

 

If this completes Ok, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

4 REPLIES 4
HP Recommended

 

Hi,

 

Try the following.

 

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select Programs and Features.

 

Click on Turn Windows features on or off in the left hand pane.

 

When this window has loaded, enter a checkmark against .NET Framework 3.5 (includes .NET 2.0 and 3.0) then click Ok and follow through the procedure to install this.

 

When this has completed, restart the notebook.

 

When windows has fully reloaded, download the installer for HP CoolSense on the link below and save it to your Downloads folder.

 

http://ftp.hp.com/pub/softpaq/sp67501-68000/sp67743.exe

 

When the download has completed, open your Downloads folder, right click the CoolSense installer and select 'Run as Administrator' to start the installation.

 

If this completes Ok, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Great! It works... Thank You...!!!

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Today Morning I installed Counter Strike Source On my notebook and then i restart my notebook... But I can't restart since morning... It only says enter ur password and then it processes still... It only takes loading What should I do ..?? Please help me 😥
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