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- HP Coolsense doesnt Install Properly on Windows 10 Anniversa...
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10-20-2016 11:39 AM - edited 10-20-2016 02:51 PM
I Upgraded My Windows from windows 8.1 to windows 10 but hp coolsense doesnt install on windows 10 it says some .net framework issue. it says to install .net framework and already i have installed it. still Coolsense doesnt run on my notebook.
Solved! Go to Solution.
Accepted Solutions
10-20-2016 11:41 AM
Hi,
Try the following.
Open windows Control Panel and in the top right, next to View by: select 'Large Icons'. From the new layout, select Programs and Features.
Click on Turn Windows features on or off in the left hand pane.
When this window has loaded, enter a checkmark against .NET Framework 3.5 (includes .NET 2.0 and 3.0) then click Ok and follow through the procedure to install this.
When this has completed, restart the notebook.
When windows has fully reloaded, download the installer for HP CoolSense on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp67501-68000/sp67743.exe
When the download has completed, open your Downloads folder, right click the CoolSense installer and select 'Run as Administrator' to start the installation.
If this completes Ok, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-20-2016 11:41 AM
Hi,
Try the following.
Open windows Control Panel and in the top right, next to View by: select 'Large Icons'. From the new layout, select Programs and Features.
Click on Turn Windows features on or off in the left hand pane.
When this window has loaded, enter a checkmark against .NET Framework 3.5 (includes .NET 2.0 and 3.0) then click Ok and follow through the procedure to install this.
When this has completed, restart the notebook.
When windows has fully reloaded, download the installer for HP CoolSense on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp67501-68000/sp67743.exe
When the download has completed, open your Downloads folder, right click the CoolSense installer and select 'Run as Administrator' to start the installation.
If this completes Ok, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-20-2016 01:03 PM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-21-2016 06:08 AM
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