• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

 

 

Could you please let me know?

HP Recommended

Can someone help?

HP Recommended

Hi,

 

Apologies for the late reply - the normal Windows 10 option you've downloaded will be fine.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

 

 

No worries David, 

      Thanks v much.

 

Kind Regards,

Snl1

HP Recommended

 

 

Hello,

        I am unable to get the command prompt with shift+f10 any pointers?

 

BR,

Snl1

HP Recommended

Hi,

 

After clicking the 'Repair your computer' option, see if you can access it via the 'Troubleshooting......Advanced options' menu - see the guide below.

 

http://www.tenforums.com/tutorials/2880-command-prompt-boot-open-windows-10-a.html#option1

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

 

 

Hello,

      Got it now.  I was a bit lazy and did not read the second option.

 

Thanks

 

     

HP Recommended

 

 

Just another quick question. Now that I have run the command  in the given sequence 'bootrec /RebuildBcd' 

It displays  successfully scanned windows installations

C:\Windows

Add installation to boot list? Yes/No/All:

 

which one to choose yes or all

 

 

HP Recommended

 

 

Hello David,

          I was able to fix my laptop and login to Windows.... 🙂 🙂 🙂 🙂

 

Thanks very much.

 

 

YOU ARE A STAR 

 

I had my heart in my mouth when it was not booting-up..Now I am so relieved.

 

 

Thank you sooooooooo much for all your efforts and support.

 

 

Kind Regards,

Snl1

HP Recommended

You're more than welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.