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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- HP Envy 5546 : PC/Device needs to be repaired
Create an account on the HP Community to personalize your profile and ask a question
11-23-2016 02:35 AM
Hi,
Apologies for the late reply - the normal Windows 10 option you've downloaded will be fine.
Regards,
DP-K
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****I don't work for HP****
Windows Insider MVP
11-23-2016 05:32 AM
Hi,
After clicking the 'Repair your computer' option, see if you can access it via the 'Troubleshooting......Advanced options' menu - see the guide below.
http://www.tenforums.com/tutorials/2880-command-prompt-boot-open-windows-10-a.html#option1
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
11-23-2016 05:47 AM
Just another quick question. Now that I have run the command in the given sequence 'bootrec /RebuildBcd'
It displays successfully scanned windows installations
C:\Windows
Add installation to boot list? Yes/No/All:
which one to choose yes or all
11-23-2016 06:03 AM
Hello David,
I was able to fix my laptop and login to Windows.... 🙂 🙂 🙂 🙂
Thanks very much.
YOU ARE A STAR
I had my heart in my mouth when it was not booting-up..Now I am so relieved.
Thank you sooooooooo much for all your efforts and support.
Kind Regards,
Snl1
11-23-2016 06:07 AM
You're more than welcome and good to hear it's Ok
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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