HP MINI FATAL ERROR SYSTEM HALTED

[Missyloca_96]

Can you please help me out. I have my husbands records from the hospital I need to fax out to his job. I don't know what I made a mistake on for my screen to say the password check failed,
Fatal Error... System Halted.
CNU92487P0 Im not to sure if the last character is a number or letter?
PLEASE ASSISTANT.

[DavidPK]

@Missyloca_96

If the last character is Zero, it will have a dot in the centre to distinguish it from the letter 'O'.

If the last character in your halt code is Zero,

Enter:       e9lo7vux21      ( In both cases, the 3rd character is a lower case L )

If the last character in your halt code is a upper case letter 'O',

Enter:      e9lo7vux2j

Regards,

DP-K

[Missyloca_96]

I entered the password and the screen changed to resuming windows and nothing has changed. On the bottom of the screen it says "For troubleshooting and advanced startup options for windows, press F8.

[DavidPK · Accepted solution]

Hi,

Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.

Note:  If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead.

Post back with the details of any error messages.

Can you also post back with the full Model No. and Product No. of your Mini series notebook - see Here for a guide on locating this.

Regards,

DP-K

[Missyloca_96]

Is it suppose to take 51 minutes to run test for disk and memory?
After that's done what do I do next?

[DavidPK]

Hi,

The test on the hard drive can usually take about an hour, but it may be longer depending on the size of the drive.

When the test has completed, let me know the result.

Regards,

DP-K