10-07-2013 12:06 PM
I rather stupidly did not write down my Win7 Starter product key when I got my netbook a few years ago. Then to add to my stupidity I put Win8 onto it, which removed the recovery partition and all hope of using any software to get the product key back.
Is there anything that can be done to help as I need to put Win7 Starter back onto the netbook as Win8 is not working on it :-( I don't really want to have to buy yet another license and Microsoft cannot or will not help depending on how you want to take a response saying only HP can help.
Thanks in advance for any assistance,
10-07-2013 12:34 PM - edited 10-07-2013 12:34 PM
If you created your Recovery Discs/usb flash drive, use this to reinstall Windows 7 starter - you will not be required to enter a activation key as this will be automatic via the license table on the bios chip and a security certificate embedded in the OS. The procedure for using Recovery Media is detailed Here.
If you didn't create this media, you can order a replacement set starting on the link below.
If you have any problem with this link, see if you can order this directly from HP.
If you live in the UK, contact HP Here.
If you are in another part of the world, start Here.
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Microsoft MVP - Windows Experience