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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP Notebook System BIOS Update Not Installing
Create an account on the HP Community to personalize your profile and ask a question
03-31-2016 01:14 PM
I have tried downloading and installing the BIOS update. Looks as though it downloads but the gears just keep turning instead of installing. Waited an hour for completion but did not work.
Solved! Go to Solution.
Accepted Solutions
03-31-2016 02:17 PM
Hi,
Try the following.
Close HPSA, restart the notebook, then download the Bios Update from the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75141.exe
When the download has completed, close any other open windows and programs, then open your Downloads folder and double-tap the installer to start the process. The actual flash will occur when the machine restarts - do not interrupt this in any way, even if nothing appears to be happening for a while - when it has completed, the machine will load into Windows as usual.
Note: If the option to Update shows as being 'blocked on this device', you will need to Contact HP regarding this.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-31-2016 01:33 PM
Hi,
If you're using HP Support Assistant to install the Bios update, click the i icon on the installer and post back with the SoftPaq No, ( this will be in the form spxxxxx ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-31-2016 02:17 PM
Hi,
Try the following.
Close HPSA, restart the notebook, then download the Bios Update from the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75141.exe
When the download has completed, close any other open windows and programs, then open your Downloads folder and double-tap the installer to start the process. The actual flash will occur when the machine restarts - do not interrupt this in any way, even if nothing appears to be happening for a while - when it has completed, the machine will load into Windows as usual.
Note: If the option to Update shows as being 'blocked on this device', you will need to Contact HP regarding this.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-01-2016 02:20 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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