Post new question
Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎03-02-2017
Message 1 of 6 (169 Views)

HP Pavilion 15-e017AU SUPPORT WINDOWS 10

Product Name: HP Pavilion 15-e017AU
Operating System: Microsoft Windows 8.1 (64-bit)
Can we use windows 10 in HP Pavilion 15-e017AU. Will is be supported well?
Reply
0
Provost
Posts: 33,709
Member Since: ‎11-12-2008
Message 2 of 6 (138 Views)

Re: HP Pavilion 15-e017AU SUPPORT WINDOWS 10

HP does not support your model with Windows 10. No drivers/software on your support pages:

http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-e000-notebook-pc-series/5355006/model...

 

Usually it is the AMD graphics which present the biggest problem if the manufacturer does not offer driver updates.


**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******

Honor Student
Posts: 3
Member Since: ‎03-02-2017
Message 3 of 6 (101 Views)

Re: HP Pavilion 15-e017AU SUPPORT WINDOWS 10

So, pls give me list of OS supported by Pavilion 15-e017AU
Provost
Posts: 33,709
Member Since: ‎11-12-2008
Message 4 of 6 (94 Views)

Re: HP Pavilion 15-e017AU SUPPORT WINDOWS 10

The only drivers provided by HP on your Support page are for Windows 8 and Windows 8.1. While an upgrade to Windows 10 might actually work fine, a clean install of 10 would possibly leave you with drivers missing. AMD graphics is usually a problem to get working properly.


**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******

Honor Student
Posts: 3
Member Since: ‎03-02-2017
Message 5 of 6 (49 Views)

Re: HP Pavilion 15-e017AU SUPPORT WINDOWS 10

Can you pls give me the link to download windows 8 OS for HP Pavilion 15-e017AU
Highlighted
HP Support Agent
Posts: 2,338
Member Since: ‎07-27-2016
Message 6 of 6 (35 Views)

Re: HP Pavilion 15-e017AU SUPPORT WINDOWS 10

@pra55kash

 

Thanks for posting on the HP Support Forums page. 

 

I read your post and understand that you would like to download Win8 for your HP Pavilion 15-e017au Notebook PC. I'll do my best to provide you all the information you need. 

 

I would like to know the following information to assist you better:

  • Did Win8 come preinstalled in the laptop originally when you purchased it? Because as per the laptop's product specifications, it was loaded with DOS (Disk Operating System).
  • Are you facing any issues with the present operating system on your laptop?

Meanwhile, let me inform you that Win8 is a licensed operating system from Microsoft. Therefore it is not available for download. Therefore ou need to obtain the recovery media (CD/USB) for your HP laptop. The recovery media contains that original Windows operating system. You may contact HP phone support to order the recovery media. Each computer has it's unique copy of the recovery media. 

NOTE: HP phone support can provide the recovery media only for the original operating system that is available for the laptop. 

 

Please feel free to let me know if you have any questions. Good luck!

Kazi
I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation