06-04-2011 08:44 AM - edited 06-04-2011 08:45 AM
which Windows 7 version ? 32-bit or 64-bit?
Please identify your notebook/pc with more than the series name .
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit ) and whether the CPU is an AMD or Intel product
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06-04-2011 12:48 PM - last edited on 02-21-2017 01:56 PM by OscarFuentes
If you do not have the sticker pictured above, look at alternate ways to find PN and/or full model number tag as outlined here>> Locating Model Number
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06-04-2011 02:06 PM
Give these drivers a try:
11-26-2013 08:32 AM - last edited on 04-20-2016 10:35 AM by OscarFuentes
I saw your post looking for drivers. I will be happy to assist but I need more information then what you have provided. What is your product number? What operating system are you running? What drivers are you looking for?
Find your product number on a notebook:
Finding your OS:
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02-19-2014 11:00 AM - edited 02-19-2014 11:02 AM
serial # CND 839 16 PF
mODEL pAVILION DV6748US Pavilion entertainment
I had vista and upgraded to Windows 7 ( 32 bit)
It states that I need 2 base sytems device and a coprocessor.
Where do I find these.
02-19-2014 12:26 PM
You need these two drivers for your dv6748us:
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)