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‎03-08-2017 05:33 AM

HP Recommended
Product: EliteBook Folio 1040 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have been trying to update the drivers through the HP Support Assistant and they have all worked successfully except for two.

 

The two that didn't work are:

HP Notebook System BIOS Update

Intel I219LM/V Gigabit Ethernet Driver for Microsoft Windows

 

If anyone can shed any light on this matter it would be much appreciated.

 

Thanks,

Greg.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-08-2017 05:44 AM

HP Recommended

Hi,

 

        Check the version of HP Support Assistant, if it is 8.3.50.9 or not. If its not, then download the latest one from the below link

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_180446_1

 

Once the latest HP Support Assistant is installed, check if its still asking to install BIOS & Intel I219LM/V Gigabit Ethernet Driver. 

 

You can download the latest BIOS from the below link

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=9789251&swItemId=ob_181844_1&swEnvOid=419...

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-08-2017 05:44 AM

HP Recommended

Hi,

 

        Check the version of HP Support Assistant, if it is 8.3.50.9 or not. If its not, then download the latest one from the below link

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_180446_1

 

Once the latest HP Support Assistant is installed, check if its still asking to install BIOS & Intel I219LM/V Gigabit Ethernet Driver. 

 

You can download the latest BIOS from the below link

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=9789251&swItemId=ob_181844_1&swEnvOid=419...

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
Was this reply helpful? Yes No

‎03-08-2017 07:46 AM

HP Recommended

Thanks for your help! Updating to the latest edition solved the issue! 🙂

Was this reply helpful? Yes No

‎03-08-2017 08:47 AM

HP Recommended

Hi,

 

          You are most welcome.

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
Was this reply helpful? Yes No
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