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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP pavilion 500-248eo
Create an account on the HP Community to personalize your profile and ask a question
08-18-2016 01:38 PM
Hi,
Problems with getting into safemode outside windows. Bluescreen message was SYSTEM THREAD EXCEPTION NOT HANDLED (atikmdag.sys).
Rebooting and pressing both f5 and f8, trying to get a setup menu with safemode as a choice. I press system recovery in the setup menu and then:
- troubleshoot
- advanced options --> I have no choice in the menu with Startup settings, so I go to
- Command Prompt
Her I type this information:
bcdedit \set {default} safeboot network
The computer will still not enter into safemode!! The message I get in command prompt after typing this is:
"The specifies command line is not valid. Run "bcdedit \?" for command line assistance".
I have done that, but I dont know what my next move is.
Can somebody help me with my next move so I can get into safemode? Or is my only option to do a system recovery and loose all my files?
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