• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-06-2014 06:18 AM

HP Recommended

As the title says, my hp probook is missing drivers for two base hardware parts, i tried installing drivers for my 3.0 usb ports but that didnt fix the problem.

 

I never had any trouble with this until i tried using my TurtleBeach z22 headset (for usb) mainly for skype. The first few secconds it will work as intended but after that none will work anymore.

 

hardwere id's:

PCI\VEN_197B&DEV_2392&SUBSYS_17F0103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17F0103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

and 

PCI\VEN_197B&DEV_2393&SUBSYS_17F0103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_17F0103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880

 

ty

1 REPLY 1

‎07-06-2014 05:34 PM

HP Recommended

Hi:

 

You need this driver for the base system device...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229482&sp...

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.