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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-07-2017 03:19 PM

HP Recommended
Product: HP pavilion notebook dv1000
Operating System: Microsoft Windows 7 (32-bit)
When I turn my computer on it goes to a black screen and asked for a 6 digit or letter password I entered bounce and it takes me to start up repair
Pair. It says it can't repair automatically and send me to administrator password page. I CAN'T GET any further I start classes on thep 15th of this month someone please help me
2 REPLIES 2

‎02-07-2017 03:36 PM

HP Recommended
I'm waiting online right now if someone can help me right now
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‎02-08-2017 09:17 AM

HP Recommended

@underdog510

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP Pavilion Notebook dv1000 and it prompts for a 6 digit BIOS administrator password. 

 

You would have to contact HP phone support for a hardware service as the motherboard may require a tattoo/Bios Flash.

 

Any other way of unlocking the BIOS is not authorized by HP.

 

Please let me know if you have any questions. Cheers! 🙂

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