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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Microsoft Windows 10 (64-bit)

IMG_20170421_111714.jpg

5 REPLIES 5
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Hi,


Please tap away F2 or ESC key as soon as you power on laptop, perform extensive hard drive and memory tests. Wait for it to finish

Let me know the results

What is the full model name, product number of your laptop?

Have you already created HP Recovery USB using HP Recovery Manager after first setup of this notebook?


Regards

Visruth
HP Recommended

Hi, As you said i performed memory test below image is the result:Result image

 

 

After doing the performance test also, one more time faced the issue. so can you resolve my issue and my pc model is:

 

HP Pavilion Gaming 15-AK008TX.

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Extensive hard drive test?

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Ya i did hard disk test also, result is successful no issues with harddisk.

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Create a bootable Windows 10 installation USB, using Microsoft windows media creation tool.

Then do repair install using this tutorial: https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

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