• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 2000 notebook PC
Microsoft Windows 8.1 (64-bit)

forgot administrative password on a HP 2000 notebook PC screen is black with a blue box that says system disabled 

 97803803 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
3 REPLIES 3
HP Recommended

@Kimbathelion

 

Enter   28761225

HP Recommended

Thank you it works now won't boot up got a black screen after a couple of seconds a white square flash left upper corner and then goes back to hp screen what can I do 

HP Recommended

@Kimbathelion

 

Go into the BIOS "At boot tap F10" and run the HDD test.

 

This happens allot when a HDD fails.

 

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.