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‎07-15-2016 03:27 AM

HP Recommended
Product: P4H57EA#ABV
Operating System: Microsoft Windows 10 (64-bit)

I have no erro message I want to upgrade my windows 10 home to pro and what will happen to my recovery manager will i be abble or will the manager change my recovery software.

Please i have read a lot of furom on upgrade to diffrent windows this is the same windows 10 HOME to PRO.

hp tech should be able to have way to do it if you say it cant be done you are now saying to ALL HP buyers please buy ouer laptops and dont upgrade from our cheaper software you change the software your recovery will set you back to your old software you will have to start over we cant help you to migrade you new software..

PS I HAVE SEEN SINCE 21/06/2016 I GOT THIS LAPTOP YOU HAVE NEVER RE TURN ANY COMPLAINT REMEMBER THIS MAY BE MY LAST COMPLAINT TO YOU I HAVE ALL POSTED COMPLAINTS SAFELY ??????

Rgards

E.Taffa

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-16-2016 03:22 AM

HP Recommended

AM sorry to say this this is my first HP and my last one not even 1month pld and it is useless to am not a pro but had nearly 20 year with computers and the lame thing that companys play with there cheap Voluom apperaating systems the have oh over grand recovery system that is useless recovery system that i wish Aomei made computers thy will run most of you to dark ages thy made a Aomei onekey recovery i would better that yours well that is all i can say to  hope you will have a sale of your computers but will not see me and my freinds 

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3 REPLIES 3

‎07-15-2016 08:13 AM

HP Recommended

taffa

 

The HP Recovery information that is installed on laptops is designed to return the laptop to the Original Factory Condition.  This is how it works.

 

When you change the OS version, in this case from Home to Pro, you do that OUTSIDE of the HP recovery environment, so it is completely unreasonable for you expect the HP installation to adapt to a change that YOU have made.

 

For that to happen, you would have to download an entirely new factory image from HP, and they do not make that available.

 

You got what you paid for.  IF you wanted a version with Win10 Pro, you should have bought a version with Win19 Pro.



I am a volunteer and I do not work for, nor represent, HP
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‎07-16-2016 03:22 AM

HP Recommended

AM sorry to say this this is my first HP and my last one not even 1month pld and it is useless to am not a pro but had nearly 20 year with computers and the lame thing that companys play with there cheap Voluom apperaating systems the have oh over grand recovery system that is useless recovery system that i wish Aomei made computers thy will run most of you to dark ages thy made a Aomei onekey recovery i would better that yours well that is all i can say to  hope you will have a sale of your computers but will not see me and my freinds 

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‎07-16-2016 04:10 AM - edited ‎06-10-2018 08:36 AM

HP Recommended

To upgrade from Windows 10 Home to a Pro version, follow the tutorial at the following web document. The upgrade will have to be purchased from the Microsoft store, since you did not choose the Windows Pro upgrade when you purchased your notebook.

 

http://www.howtogeek.com/234946/how-to-upgrade-from-windows-10-home-to-windows-10-professional/

 

In order to help keep the forum and the information in this thread relevant and timely, I will be blocking new replies.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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