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HP Recommended
Envy m6 1102sa

I have notebook Envy m6 1102sa, I bought it 3 years ago, I don't have a recovery disk, and I want to restore its original state.

I have a folder named recovery has these files:

 

recovery>

   WindowsRE>

        WinUCRD.wim (334 MB)

   _CNBRP2.FLG (1 KB)

   lang.ini (1 KB)

   TypeList.txt (1 KB)

 

Is this the recovery folder (I don't remember If I made changes to it!)?

Please help me recover my laptop, as it functions very bad!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Those files appears the be the Microsoft Windows recovery files and not the HP Recovery files. If you didn't create your HP Recovery Media when you first setup your computer and you don't have an HP Recovery partition, you will need to contact HP in your country/region to see if HP Recovery Media is available.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the white KUDOS star to show your appreciation

 

 

 

 

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

View solution in original post

1 REPLY 1
HP Recommended

Those files appears the be the Microsoft Windows recovery files and not the HP Recovery files. If you didn't create your HP Recovery Media when you first setup your computer and you don't have an HP Recovery partition, you will need to contact HP in your country/region to see if HP Recovery Media is available.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the white KUDOS star to show your appreciation

 

 

 

 

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.