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HP Recommended
Probook 6550b
Microsoft Windows 10 (64-bit)

After re-installing Windows 10 on a Probook 6550b I can't find the correct driver for two devices.

 

- Missing driver Base System Device 1:
  Device PCI\VEN_1180&DEV_E852&SUBSYS_146D103C&REV_01\4&1089976f&0&02E2 requires further installation.

 

- Missing driver Base System Device 2:
   Device PCI\VEN_1180&DEV_E230&SUBSYS_146D103C&REV_01\4&1089976f&0&01E2 requires further installation.

 

Is it possible to put me in the right direction?

Thank you very much.

 

Lennard

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try installing the Windows 7 version of the  Ricoh Media Card Reader Driver.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

 

Try installing the Windows 7 version of the  Ricoh Media Card Reader Driver.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Unbelievable. That was very quick.
I've just tried the given solution and it worked.

 

Thank you very much.

 

Lennard

HP Recommended

Hi Lennard,

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

The link of the Ricoh card reader is dead. Is there another source? I have als a 6550b with windows 10 64 bit.

HP Recommended

Sorry, solved it myself. I went to the HP support site, let HP recognize my laptop automaticly, and in the presented drivers I found the Ricoh card driver myself. No link needed.

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