• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-20-2015 03:21 AM

HP Recommended
Product: EliteBook 8440p
Operating System: Windows 7

Hi,

 

In Device Manager of my EliteBook, under Other Devices, I have the 2  below devices for which no drivers are installed. What are these and how to update drivers (Windows can't find drivers)?

 

- Base System Device with Hardware Ids:

PCI\VEN_1180&DEV_0843&SUBSYS_172A103C&REV_14

PCI\VEN_1180&DEV_0843&SUBSYS_172A103C

PCI\VEN_1180&DEV_0843&CC_088000

PCI\VEN_1180&DEV_0843&CC_0880

 

- RICOH Bay8Controller with Hardware Ids:

PCMCIA\RICOH-Bay8Controller-F1B2

PCMCIA\RICOH-Bay8Controller-0000-0000

PCMCIA\RICOH-0000-0000

 

Thanks in advance for support!

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2015 06:19 AM

HP Recommended

Hi

 

Try this link

 

ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972​.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
12 REPLIES 12

‎01-20-2015 04:30 AM

HP Recommended

Hi:

 

Below are the links to the drivers you need except for the last device you posted.

 

BASE SYSTEM DEVICE, RICOH Bay8Controller

 

http://h20565.www2.hp.com/portal/site/hpsc/templat​e.PAGE/public/psi/swdDetails/?sp4ts.oid=4095873&s...

 

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎01-20-2015 05:44 AM

HP Recommended

Hi

Thanks for the link; it seems unavailable at the moment (Error: system-applsrv_unavail) but will try again later and keep you posted

Was this reply helpful? Yes No

‎01-20-2015 06:19 AM

HP Recommended

Hi

 

Try this link

 

ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972​.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

2 people found this reply helpful
Was this reply helpful? Yes No

‎01-20-2015 08:19 AM

HP Recommended

Thanks a lot, it worked

:generic:

 

I also have other driver to update for Bluetooth Peripheral Devices would you be able to help more?

Many thanks in advance,

Lo

Was this reply helpful? Yes No

‎01-20-2015 08:57 AM

HP Recommended

Give me the Hardware ID's let me try

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎01-20-2015 09:02 AM

HP Recommended

Here you are:

 

BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

BTHENUM\{426c6163-6b42-6572-7279-427970617373}_LOCALMFG&000f

BTHENUM\{426c6163-6b42-6572-7279-44736b746f70}_LOCALMFG&000f

Thanks for trying

Lo

Was this reply helpful? Yes No

‎01-20-2015 09:09 AM

HP Recommended

Hi

 

Try this driver for BT:

 

ftp://ftp.hp.com/pub/softpaq/sp51501-52000/sp51607​.exe

 

or

 

ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063​.exe

 

 

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎01-21-2015 12:01 AM

HP Recommended

All good, Thanks.

Was this reply helpful? Yes No

‎06-15-2016 12:20 PM

HP Recommended

Thanks VJ_R, all the other links are made defunkt by HP web-malpractice.


Your link posted in 2015 still holds water and I finally was able to fix that problem. 

 

Kudo's and a +1 for you.

 

Transjuicer

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.