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‎07-31-2016 09:44 AM - edited ‎07-31-2016 09:46 AM

HP Recommended
Product: HP Stream Notebook 11-R014WM
Operating System: Microsoft Windows 10 (64-bit)

When I go to turn on my laptop  (laptop) the power button will just blink. The screen refuses to come on at all. My father and I have tried to remove the battery but we couldn't the back off in order to do so. Can someone please help me?? I need it for this upcoming school year and if I dont have it I won't be able to do my homework as most of it is done online.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2016 10:44 AM

HP Recommended

The Stream 11 actually has no fan.  The fix for this from reading other posts here is to leave the laptop powered on with no power supply until the battery fully discharges and then it should hopefully boot up.

View solution in original post

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3 REPLIES 3

‎07-31-2016 10:37 AM

HP Recommended

Hello.  Can you hear the fan running? Or other lights blinking like the wireless for example?

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‎07-31-2016 10:44 AM

HP Recommended

The Stream 11 actually has no fan.  The fix for this from reading other posts here is to leave the laptop powered on with no power supply until the battery fully discharges and then it should hopefully boot up.

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‎07-31-2016 12:13 PM

HP Recommended

thank you so much!

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