07-22-2011 03:12 PM
I have HP G42-477TU Notebook PC (LG256PA), Windows 7 Home basic, Once HP Support assistant SW is updating and my internet connection is disconnected and after some time i have shutdown my laptop, Next time when i have shutdown my laptop it show some programme is running , close it as the option come when some programs are running but at that time all programs are close. the system show windows is shutting down and not shut down for two hours. I have do manually shutdown the laptop by pressing the power button.
I have Un-installed the HP Support assitant s
Re-installed HP Support assitant sw and also updated i
Cleaned my registry, cookies, temp files , prefetch files, recent files many time
restored from previous backup point
updated antivirus and scanned system many time
Used Various Tools including HP Support assitant s
But the problem is still the same the windows is not shutting dow
Please help me regarding thi
Thanks in advanc
07-22-2011 03:24 PM
You have a VIRUS! Go to Symatec and run the Virus and Worm Scan. Somewhere on your drive there lurks a freeloader using your stuff.
Just because you think it is not on the web it may well be, or gathering and computing until it is, then emailing the world or giving out your info.
One of my tech-know buddies writes serious programs and say it is done all the time. I hat one and all of the Malicious software scan from Microsoft and AVG did not find it until I did deep scan at Symatec (Norton). Even there basic can be fooled, but there mainframe has more goodies installed for that..
I'm by no means an expert, but, it will only take a few minutes to find out.
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)