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HP Recommended
HP ENVY m7-u109dx notebook
Microsoft Windows 7 (64-bit)

Need to roll back to Win 7 to run Autocad 2014 tried to duleboot but need additional drivers 

Network Controller

(3) PCI Data Acquistion and SignalProcessing Controller 

PCI Simple Communications Controller

Universal Serial Bus (USB) controller

(2) Unknown device

Have been able to find all the rest that had yellow (!)

 

Also keep getting the message wrong verison of windows something saying (when I boot to Win 7) Win 7 not for i7 procerror 

 

Top of the list in divice manager called out Laptop-DOJG@DH

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I don't know how an autocad program is going to work with no graphics...Intel didn't develop any for PC's with the Kaby Lake chipsets and 7th gen core processors.

 

In any event, see if these drivers work...

 

Network Controller:

 

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78797.exe

 

You will also need the Intel bluetooth driver...

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78158.exe

 

PCI Simple Communications Controller:

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76159.exe

 

PCI Data Acquistion and SignalProcessing Controller:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

 

Universal Serial Bus (USB) controller:

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77082.exe

 

Please post the hardware ID's for the unknown devices so I can figure out what drivers they need.

 

Use this guide for how to find the hardware ID.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

See if you can get the graphics to work by reading the info I posted below and the discussion that followed...

 

You should be able to use the same nvidia graphics driver I posted.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Cannot-install-win7-64-pro-in-hp...

View solution in original post

10 REPLIES 10
HP Recommended

Hi:

 

I don't know how an autocad program is going to work with no graphics...Intel didn't develop any for PC's with the Kaby Lake chipsets and 7th gen core processors.

 

In any event, see if these drivers work...

 

Network Controller:

 

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78797.exe

 

You will also need the Intel bluetooth driver...

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78158.exe

 

PCI Simple Communications Controller:

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76159.exe

 

PCI Data Acquistion and SignalProcessing Controller:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

 

Universal Serial Bus (USB) controller:

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77082.exe

 

Please post the hardware ID's for the unknown devices so I can figure out what drivers they need.

 

Use this guide for how to find the hardware ID.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

See if you can get the graphics to work by reading the info I posted below and the discussion that followed...

 

You should be able to use the same nvidia graphics driver I posted.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Cannot-install-win7-64-pro-in-hp...

HP Recommended

Everything went great almost there I have the pictures of the unknows20170326_185421_2.jpg 

HP Recommended

See if this driver works for the PCI Data...I thought the Thermal Dynamic driver is supposed to install that device.

 

The 2nd file down on the left is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

Please post the hardware ID's for the two unknown devices. 

 

HP Recommended

Will be putting your last post fix in tommorow to late tonight

 

Again Thank You

 

 

20170326_185510_2.jpg

 

20170326_185449_2.jpg

HP Recommended

Any ideas on the problem shown in this picture 

20170325_085807_001_2.jpg

 

Thank you in advance Cadman500

HP Recommended

I can give you the driver for the 6007.

 

You need this one...

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped.

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

 

The other device...INT 3400 also should have been installed by the below driver...and if that driver doesn't work, I don't know what to tell you because that is the latest driver for W7.  You can try the W10 version from your notebook's support page and hope that it works, would be my only other suggestion.

 

W7:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

 

I had read where Microsoft was going to start blocking any W7 updates for platforms running an unsupported operating system, so I guess they have injected that message with one of their updates.

 

You may want to check your windows update list and find the culprit that initiated that warning, uninstall it and then hide it so it doesn't install again.  You can hide a W7 windows update by right clicking on it and select Hide Update.

 

If you can't figure out how to get rid of that notification, I suggest you go to the Microsort Windows forum and ask.

 

https://answers.microsoft.com/en-us/windows/forum/windows_7

 

HP Recommended

Down to 3 items (see pictures), and did what you suggested uninstalled one of the up dates and was able to update windows again.  Everything apears to be working except for the 3 items.

 

Problem_3-28-17.JPG  Item-1_3-28-17.JPGItem-2_3-28-17.JPGItem-3_3-28-17.JPG

HP Recommended

We got it, no more explanation marks, and windows 7 up to date.  Had to run a couple of drivers again and have windows run the last one again.  Getting a 5.9 performance rating !!!!

 

Thank You Thank You!!!!!!

Cadman500

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

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