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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello Paul,

 

I have a HP 630 laptop and I installed XP Professional. I am missing the PCI device drivers. I would appreciate if you can help me out. I am looking for the following drivers:

 

PCI DEVICE
PCI\\/EN_10EC&DEV_5209&SUBSYS_3674103C&REV_01
PCI\\/EN_10EC&DEV_5209&SUBSYS_3674103C
PCI\\/EN_10EC&DEV_5209&CC_FF0000
PCI\\/EN_10EC&DEV_5209&CC_FF00

 

 UNKNOWN DEVICE
HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C3674&REV_1001
HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C3674

 

Thanks

 

 

HP Recommended

Hi:

 

The first one is the card reader:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Is your audio working?  The manufacturer of the device is Realtek. It is showing it it as an HD audio device

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

If the audio is working, and you have the AMD graphics, it may be the Video HS audio driver missing.

 

If that is the case, go to the site below, accept the agreement, and download the 3rd driver listed (ATI HDMI Audio Device).

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Paul

HP Recommended

Hi,

 

I'm trying to connect an USB external drive HP model hd5000s to an USB port of my ProBook 6550b.

The OS is windows 7 pro 64bit.

When I connected first time, system returns the error RUNTIME ERROR 2 AT 00004AD4.

And now I have 2 unknown system base devices and 1 unknown device on my system device manager.

 

Device 1: Slot PCI 2 (Bus PCI 67, device 0, function 1)

PCI\VEN_1180&DEV_E230&SUBSYS_146D103C&REV_01
PCI\VEN_1180&DEV_E230&SUBSYS_146D103C
PCI\VEN_1180&DEV_E230&CC_088000
PCI\VEN_1180&DEV_E230&CC_0880

 

Device 2: Slot PCI 2 (Bus PCI 67, device 0, function 2)

PCI\VEN_1180&DEV_E852&SUBSYS_146D103C&REV_01
PCI\VEN_1180&DEV_E852&SUBSYS_146D103C
PCI\VEN_1180&DEV_E852&CC_088000
PCI\VEN_1180&DEV_E852&CC_0880

 

Device 3: Port_#0003.Hub_#0003

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

 

I have tried to install the Intel Management Engine Components Driver and interface form hp.com, but the problem persist.

 

Any idea?

 

Thanks!

HP Recommended

Hi:

 

The first 2 need card reader drivers.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

The last one needs the fingerprint sensor driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

If you haven't installed the chipset driver, I would install that first and reboot before installing the others I posted above.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

I do not believe that your missing the 2 drivers you posted are the cause of the issue.

 

But if you didn't install the chipset driver, that could be, as the chipset driver can load motherboard drivers for the USB controller.

 

Paul

HP Recommended

Hi!

I just installed windows 7 Enterprise in my Laptop HP Pavillion G6 1225sm,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

 

hardware ids

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_1670103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_1670103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

please help!

thanx

HP Recommended

Hi, Turke123:

 

First, install the chipset driver and reboot if you have not done so already.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94402-1&cc=us&dlc=en&lc=en&...=

 

It is always best to install the main drivers in this order and reboot after each install

 

1. Chipset

 

2. Graphics

 

3. Audio

 

4. Network

 

Now for your particular device.  There are two variations, so it is a 50-50 shot which one you want to try first.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94325-1&cc=us&dlc=en&lc=en&...=

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94322-1&cc=us&dlc=en&lc=en&...=

 

One of these two will get it though.

 

Paul

HP Recommended

Thank you, Paul

My devices are now well installed and I can access to the USB device. But the error message persists when windows starts up.

HP Recommended

Hi:

 

I am not familiar with that error, and don't have an answer for you, but I did find this Microsoft forum post by someone with the same issue.

 

Please read through it and you may want to try some of the recommended actions.

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/usb-scale-device-runtime-error-2...

 

Best Regards,

 

Paul

HP Recommended

 

Thanks Paul, this thread has been started by me. Yes, I have followed all the indications without success.

 

Best regards,

 

Elisa

HP Recommended

I have the problem again!

 

I have seen the USB device; the first time Windows suggest to me to format the HD (is an HP personal media drive, model HD5000s).

 

I have not formatted the HD drive but I begun to work with it. The first sign of problems with the drive was problems reading folders; finally the whole drive is not recognizable.

 

Now I have one unknown device in the USB devices list and the device doesn't work.

 

Do you know why?

 

Best regards,

 

Elisa

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