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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-20-2016 08:18 AM

HP Recommended

I've downloaded everything you guys posted..

2.png

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‎01-20-2016 08:22 AM

HP Recommended

OK.

 

Right click on the problem Intel Management Engine Interface device.

 

Then select Uninstall.  Check the Uninstall driver box.

 

Reboot the PC and see if Windows automatically installs the driver correctly.

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‎01-20-2016 08:32 AM

HP Recommended

I did.. I got this again:

3.png

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‎01-20-2016 08:36 AM

HP Recommended

OK, good.

 

Do this.

 

Go to the device manager and click on the PCI Simple Comms controller needing the driver.

 

Click on the driver tab.

 

Click on Update driver.

 

Select the browse my computer for driver software option and browse to the driver folder that was created when you ran sp70232.

 

That folder will be located in C:\SWSetup\sp70232.

 

Make sure the Include Subfolders box is checked and see if the driver successfully installs.

 

Then reboot the PC.

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‎01-20-2016 08:45 AM

HP Recommended

😞

4.png5.png

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‎01-20-2016 09:01 AM

HP Recommended

 

What is the processor you have?

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‎01-20-2016 09:05 AM

HP Recommended

Intel core i7 5500U

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‎01-20-2016 09:09 AM

HP Recommended

 

Try:

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69592.exe

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‎01-20-2016 09:37 AM

HP Recommended

This is crazy!  :generic:

 

We've thrown every trick in the book at it and it won't work!

 

Try this driver if sp69592 doesn't work.

 

This is from the 450 G3...

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72884.exe

 

It also has support for the hardware ID you posted.

 

You can also try this if nothing works...for XP, but maybe you have the same related issue on W7...

 

https://rikkoss.wordpress.com/2011/08/02/intel-ime-windows-xp-driver-issue-on-hp-8200-elite-sff-pc/

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‎04-23-2016 04:15 PM

HP Recommended

Hi.

Did it helped? I have the same problem.

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