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‎09-21-2015 08:44 PM

HP Recommended
Product: HP Pavilion dv6 2155dx
Operating System: Microsoft Windows 7 (32-bit)

So I have an HP Pavilion dv6 2155dx series laptop. It is about 5 years old now, but I haven't used it for the last 3 years because I needed a replacement battery. I got that fixed (eventually). During that time frame I have forgotten my password and I'm completely locked out of my computer. I keep trying different passwords and nothing is working. When I click on the reset password link below the login box, a dialogue box appears that says

 

"This feature requires removable media, such as a floppy disk or USB flash drive. Please insert a floppy disk or connect a USB flash drive, and then try again."

 

I do not have a floppy disk or a USB flash drive reset as they did not come with my computer (I've searched my entire house, literally), including the box the laptop came in. 

 

I also tried my function keys and nothing pops up for a factory reset or anything.

 

I guess my question is, how do I get into my computer without having any of those things available to me? 

 

Please help!!

2 people had the same question
4 REPLIES 4

‎09-21-2015 09:18 PM

HP Recommended

 

Tapping F11 key immediately after powering on does not boot into Recovery?

 

Create an Ophcrack cd to boot from to reset/clear password:

 

http://pcsupport.about.com/od/toolsofthetrade/ss/ophcracksbs.htm

 

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎07-21-2016 04:11 PM

HP Recommended
Okay now it's not letting me on my admin account due to fogetting my password... Can I system restore or factory reset without a disc or usb drive when I'm not on an admin account?
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‎07-21-2016 07:15 PM - edited ‎07-21-2016 07:18 PM

HP Recommended

 @Kaylamaekhaos

Immediately after powering on start tapping the F11 key to boot into Recovery Manager. Choose to do a System Recovery to get back to factory defaults with no password. Do Not choose System Restore.

**Click Accept as Solution on a Reply that solves your issue**
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‎06-26-2017 06:03 AM

HP Recommended
I forget my password, help me to enter my system.
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